SHAMAR SEALY
Bridgetown,Barbados
Summary
Results-oriented customer service professional with exceptional multitasking and time management abilities. Committed to delivering positive and memorable experiences for every customer. Highly motivated and adaptable with strong work ethic and exceptional interpersonal skills. Known for leveraging analytical thinking and creativity to solve problems in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Casual Dock Worker
Barbados Port Inc
11.2023 - 02.2024
- Loaded and unloaded cargo from vessels, trucks, and railcars.
- Stacked boxes on pallets according to size and weight requirements.
- Assisted sorters by loading trucks with assigned packages for routes.
Call Center Agent
KM2 Solutions
05.2023 - 11.2023
- Provided support to customers dealing with diverse vehicle problems at Roadside Protect
- Deployed effective problem-solving skills to address customer concerns and maintain positive relationships.
- Completed day-to-day duties accurately and efficiently.
- Answered incoming calls and dispatched tow truck drivers to customer locations.
Part-time English Teacher
Houhai Training Center
08.2019 - 09.2020
- Educated children aged 4-11 through effective teaching methods.
- Designed assessments to monitor student progress in English language development.
- Provided feedback on written assignments submitted by students.
- Integrated media content in class to improve listening skill, speaking skill and vocabulary.
Assistant Basketball Trainer
Basketball Training Center
08.2019 - 09.2019
- Served as an assistant basketball trainer for children aged 5-12.
- Collaborated with other trainers and coaches to develop team building exercises.
- Created a positive learning environment for athletes by providing encouragement and constructive feedback.
Marketing
76 Fight Club
09.2018 - 01.2019
- Attracted customers using a range of marketing strategies.
- Handed out weekly and monthly marketing materials.
- Researched and analyzed marketing trends to understand competitors and implement successful marketing strategies.
Education
High School Diploma -
Graydon Sealy Secondary School
Bridgetown06-2014
Marketing
University of International Business And Economics
BeijingGeneral Studies
Montgomery Community College
MarylandSkills
- MS Word
- MS PowerPoint
- MS Excel
- Willing to Learn
- Critical Thinking
- Organizational Skills
- Active Listening
- Multitasking
- Teamwork and Collaboration
- Customer communications
- Problem-solving skills
- Goal-Oriented
Cell
(+1246) 288-5509
Home
(+1246) 423-0338
Personal Information
Nationality: Barbadian
Languages
- English, Native, Native, Native, Native
- Chinese/Mandarin, Novice, Novice, Novice, Novice
References
- Mr. Shawn Sealy, Cable and Wireless, Manager of Customer Payments, (+1246) 435-9825, (+1246) 231-7969
- Mr. Phil Proverbs, Pizza 249, Managing Director, 211 3Ave, Strathmore, AB, TIP 1B9, Canada, (+1403) 499-8849, (+1403) 943-2449
- Chrystabel Sifflet, KM2 Solutions, Program Manager, chrystabel.siffelet@km2solutions.com, (+1246) 234-1604
Hobbies and Interests
- Boxing
- Football
- Weightlifting
Languages
English
First Language
Chinese (Mandarin)
Elementary (A2)
A2
Timeline
Casual Dock Worker
Barbados Port Inc
11.2023 - 02.2024
Call Center Agent
KM2 Solutions
05.2023 - 11.2023
Part-time English Teacher
Houhai Training Center
08.2019 - 09.2020
Assistant Basketball Trainer
Basketball Training Center
08.2019 - 09.2019
Marketing
76 Fight Club
09.2018 - 01.2019
High School Diploma -
Graydon Sealy Secondary School
Marketing
University of International Business And Economics
General Studies
Montgomery Community College
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