Summary
Overview
Work History
Education
Skills
Certification
Extension
Work
Timeline
Generic

Sasha Cumberbatch

Six Mens St. Peter

Summary

I am a banking professional with 17+ years experience who is organized and eager to continue to exemplify time management and organizational skills within the job. My contribution to the bank has been seen where I have acquired exceed expectations and quality contribution reports for over 5 years. Reports to be actioned and projects given with a deadline of 2 weeks, were completed within 1 week.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Support Clerk

Republic Bank (Barbados) Limited – Loan Delivery Centre
10.2023 - Current
  • Validate documents submitted by branches for Loan Disbursement
  • Open all loan accounts in the system
  • Action closed loans reports daily
  • Prepare requested letters submitted by branches for customers.

Support Clerk – Disbursements

Republic Bank (Barbados) Limited - Speightstown Branch
10.2016 - 09.2023
  • Prepared all relevant documents for the loan disbursement in a timely manner
  • Accurately entering the loan disbursement in the system for approval
  • Processed all transactions associated with the disbursement allocation
  • Timely preparation of required reports
  • Received , investigated and solved customer queries and followed up for resolution
  • Assisted with the administrative needs of the department
  • Established accounts for customers.

Customer Service Coordinator

Republic Bank (Barbados) Limited – Speightstown Branch
09.2010 - 09.2016
  • Maintained friendly and professional customer interactions
  • Answered calls daily by addressing customer inquiries, solving problems and providing our product information
  • Greeted customers entering the bank to ascertain what each customer needs were for the day
  • Logged the name of all customers going to all departments.

Administrative Assistant

Nature Foods – St. James Barbados
04.2004 - 08.2006
  • Answered and quickly redirected calls to relevant persons
  • Called hotels, restaurants to acquire orders and prepared the invoices for the goods ordered
  • Ordered and distributed office supplies while adhering to a fixed office budget
  • Managed office supplies
  • Directed guests and routed deliveries and courier services
  • Answered and managed incoming and outgoing calls while recording accurate messages
  • Opened and properly distributed incoming mail
  • Maintained a clean reception area, including lounge and associated areas
  • Prepared documents, letters and memorandums
  • Filed all documents.

Education

Professional Secretary Diploma -

Thomson Education Direct – University of Scranton U.S.A

Microsoft Excel 2016 Certificate -

Advantage Caribbean Institute, Christ Church Barbados

Customer Service Excellence Certificate -

Bridgetown Barbados

Front Office Reception and Sales Procedures -

Barbados Community College - St. Michael

Human Relations and Business Etiquette Certificate with distinction -

Marketing Specialists (Caribbean) Limited - St. Michael Barbados

Republic Online Academy

Business Software Applications -

Quality Control and Computer Services - Bridgetown, St. Michael

Skills

  • Microsoft Office
  • Knowledge of Administrative functions
  • Work Experience with ATM's
  • Flexible
  • Time Management
  • Planning
  • Active listening

Certification

Passes in 5 CXC's

Extension

4003

Work

431-1262

Timeline

Support Clerk

Republic Bank (Barbados) Limited – Loan Delivery Centre
10.2023 - Current

Support Clerk – Disbursements

Republic Bank (Barbados) Limited - Speightstown Branch
10.2016 - 09.2023

Customer Service Coordinator

Republic Bank (Barbados) Limited – Speightstown Branch
09.2010 - 09.2016

Administrative Assistant

Nature Foods – St. James Barbados
04.2004 - 08.2006

Professional Secretary Diploma -

Thomson Education Direct – University of Scranton U.S.A

Microsoft Excel 2016 Certificate -

Advantage Caribbean Institute, Christ Church Barbados

Customer Service Excellence Certificate -

Bridgetown Barbados

Front Office Reception and Sales Procedures -

Barbados Community College - St. Michael

Human Relations and Business Etiquette Certificate with distinction -

Marketing Specialists (Caribbean) Limited - St. Michael Barbados

Republic Online Academy

Business Software Applications -

Quality Control and Computer Services - Bridgetown, St. Michael
Sasha Cumberbatch