NAKEBA MASON

• Maintained internal systems through CRM and website maintenance.
• Managed and tracked incoming and outgoing email correspondence, ensuring replied were sent within required timeframes.
• Confidently navigated multiple IT software and systems including G-suite and Dropbox.
• Received, sorted and distributed incoming mail.
• Provided printing, photocopying scanning support to colleagues.
• Acted as main contact for staff and clients.
• Planned and scheduled meetings, creating agendas and minutes as needed.
• Typed and proofread documents with zero errors.
• Organised tasks by level of urgency and importance to make best of use time and resources.

• Providing administrative support to Project Manager/Designate of the project Team, including:

- Documentation/ Information is in alignment with Regulatory requirements

- Receives and validates the information received from the clients (internal/external) and updates the Bank’s records

- Track and follow-up on the status of outstanding information

• Responsibility for issue analysis, including tracking through to resolution – redirecting and escalating as required.
• Providing vendor support including requesting hardware/software/licensing specifications/validating with relevant technical resources
• Requesting and distributing quotations/providing cost comparison analysis
• Maintains correspondence, memos, minutes and reports related to the various project initiatives of the designated CCO segment group
• Assists with the coordination of meetings, including uploading of decks or distribution of papers as required for the designated CCO group initiatives.
• Composes moderately complex letters, memorandums and reports on various project initiatives on behalf of the designated CCO group, identifying required information, researching background information and gathering it from appropriate sources.
• Designs presentations to support project initiatives under the designated CCO group
• Supports coordination of conference engagements or speaker events and client invitations as applicable related to any business development initiatives

• Set up visual aids, equipment and classroom displays to support teacher's lesson delivery
• Greeted incoming office visitors, answered questions and directed individuals to office locations
• Assisted in event set-up according to instructions, guaranteeing readiness within strict schedules
• Managed event calendar and planning stages to effectively handle as many as bookings per month
• Set up event facilities and equipment, cleaned areas and organized supplies.
• Helped with administrative support by managing incoming calls, coordinating files and sorting mail.

• Collect, examine, and organize evidence and other documents for attorney review and case preparation
• Draft and proofread correspondence and legal documents, such as pleadings and contracts
• Answer incoming calls, providing information, transferring calls and taking messages as necessary
• Coordination of incoming and outgoing mail.
• Executed record filing system to improve document organization and management.