Experienced administrative professional with excellent organizational skills, adept at optimizing resources. Proficient in Microsoft Office and project management. Compassionate and empathetic, prioritizing patient-centered care. Strong communication and teamwork abilities for positive interactions with patients and colleagues. Transferable skills from healthcare roles include attention to detail, problem-solving, and adaptability, enhancing the ability to deliver quality care in a geriatric setting. Enthusiastic about improving the health and well-being of elderly patients.
Hi, I’m
Joalann Lesley
Barbados
Summary
Overview
20
years of professional experience
Work History
Priority Nursing Services
Private Home Caregiver
05.2022 - 06.2025
Job overview
- Personal Care - Bathing and Grooming: Assisting with showering, bathing, oral hygiene, hair care, shaving, and dressing.
- Toileting and Incontinence Care: Helping with using the toilet, managing incontinence products, and maintaining hygiene.
- Mobility Assistance: Helping with transferring from bed to chair walking, and using mobility aids.
- Feeding: Assisting with eating, if needed, and ensuring proper nutrition. Health and Medical Needs.
- Medication Management: Reminding or assisting with taking prescribed medications on time and in the correct dosage.
- Health Monitoring: Observing and reporting changes in the elderly person's physical or mental health.
- Medical Advocacy: Communicating with healthcare professionals, scheduling appointments, advocating for the senior's needs, and ensuring they receive appropriate care.
- Household Management:
- Meal Preparation: Planning and preparing nutritious meals, considering any dietary restrictions or preferences.
- Light Housekeeping: Performing tasks like laundry, washing dishes, vacuuming, and maintaining a clean and organized living space.
- Companionship and Emotional Support: Engaging in conversations, playing games, reading, or participating in hobbies to provide social interaction and combat loneliness. Providing a listening ear, offering comfort, fostering a positive environment, and helping the individual manage their feelings.
- Dementia care: Implemented strategies and techniques such as memory aids, redirection, and validation therapy while creating a safe environment.
- Encouraging Activities: Supporting participation in social outings, hobbies, and activities that promote mental and physical well-being.
- Communication: Keeping family members and healthcare providers informed about the elderly person's condition and daily activities.
- Documentation: Maintaining accurate records of care provided, medications, and any notable changes.
Velveteen Greenidge
Private Home Care
05.2022 - 06.2025
Job overview
- Personal Care - Bathing and Grooming: Assisting with showering, bathing, oral hygiene, hair care, shaving, and dressing.
- Toileting and Incontinence Care: Helping with using the toilet, managing incontinence products, and maintaining hygiene.
- Mobility Assistance: Helping with transferring (from bed to chair)
- Feeding: Assisting with eating, if needed, and ensuring proper nutrition. Health and Medical Needs.
- Medication Management: Reminding or assisting with taking prescribed medications on time and in the correct dosage.
- Health Monitoring: Observing and reporting changes in the elderly person's physical or mental health.
- Medical Advocacy: Communicating with healthcare professionals, scheduling appointments, advocating for the senior's needs, and ensuring they receive appropriate care.
- Household Management:
- Meal Preparation: Planning and preparing nutritious meals, considering any dietary restrictions or preferences.
- Light Housekeeping: Performing tasks like laundry, washing dishes, vacuuming, and maintaining a clean and organized living space.
- Companionship and Emotional Support: Engaging in conversations, playing music, or participating in hobbies to provide social interaction and combat loneliness. Providing a listening ear, offering comfort, fostering a positive environment, and helping the individual manage their feelings.
- Communication: Keeping family members and healthcare providers informed about the elderly person's condition and daily activities.
- Documentation: Maintaining accurate records of care provided, medications, and any notable changes.
Ranger & Associates
Administrative Assistant
09.2014 - 11.2019
Job overview
- Perform book keeping duties, which included collecting the books and records from clients, document and process data using excel File monthly GCT and statutory deductions for clients Assist the manager with filing Annual income tax returns for clients Assist the manager with collections Attend meetings and take notes Assist the manager with daily administrative duties of the firm, such as ensuring all utilities were paid on time, assist with payroll for other members of staff, monitor stationary stocks and do the purchasing when needed, assist any other duties the manager deems relevant to the company.
National Counsel for Senior Citizens
Junior Social Worker
08.2019 - 10.2019
Job overview
- Assist with planning events and activities for seniors Teach basic computer skills to seniors Provide personal care (combing of hair, manicures, pedicures) Assist with delivering meals and care to elderly shut ins
Family Pride Supermarket
Cashier Supervisor / Data Entry Clerk
10.2012 - 09.2014
Job overview
- Ensure that products description and price are entered accurately and timely into the company's price system
- Reviewing the price of products to ensure that any changes in price are reflected in the final price to the consumers
- Receive products from suppliers; this includes ensuring that the products received correspond to the products on the suppliers' invoices or statements
- Assist the customers with product information and prices
Orange Way Limited
Cashier / Counter Clerk / Team Leader
09.2007 - 10.2012
Job overview
- To cash customers' orders and issue receipts to customers
- To collect receipts at the counter and give customers their products that they paid for
- Ensure that the products given to the customers correspond to the products on the receipts
- Ensure that the environment that the customers dine and the restrooms are clean
- Conduct a daily reconciliation between the money collected from customers and the cash in the till
- To participate in monthly inventory counts
- Ensure that staff members dress professionally adhere to company policies and procedures and act in the supervisory absence.
Bickles Management Limited
Cashier / Counter Clerk
11.2005 - 02.2007
Job overview
- To cash customers' orders and issue receipts to customers
- To collect receipts at the counter and give customers their products that they paid for
- Ensure that the products given to the customers correspond to the products on the receipts
- Ensure that the environment that the customers dine and the restrooms are clean
- Conduct a daily reconciliation between the money collected from customers and the cash in the till
Education
Heart Trust NTA
Certificate from Geriatric Nursing Level 3
01.2019
University Overview
University of the Commonwealth Caribbean
Bachelor of Science from Social Work
01.2016
University Overview
Incomplete - 3 Years
St. Monica's Commercial College
Certificate from Tour Guide
01.2003
University Overview
Heart Trust NTA
Certificate from Secretarial and Computer Studies
01.2003
University Overview
Port Maria Comprehensive High School
High School Diploma
01.2000
University Overview
Skills
- Microsoft Office (Word, Excel, Power point, publisher)
- Active listening
- Communication
- Elderly care
- Customer service
- Problem solving
- Time management
- Leadership
- Dementia Patient care Professional
References
References
Available upon request.Timeline
Private Home Caregiver
Priority Nursing Services
05.2022 - 06.2025
Private Home Care
Velveteen Greenidge
05.2022 - 06.2025
Junior Social Worker
National Counsel for Senior Citizens
08.2019 - 10.2019
Administrative Assistant
Ranger & Associates
09.2014 - 11.2019
Cashier Supervisor / Data Entry Clerk
Family Pride Supermarket
10.2012 - 09.2014
Cashier / Counter Clerk / Team Leader
Orange Way Limited
09.2007 - 10.2012
Cashier / Counter Clerk
Bickles Management Limited
11.2005 - 02.2007
University of the Commonwealth Caribbean
Bachelor of Science from Social Work
St. Monica's Commercial College
Certificate from Tour Guide
Heart Trust NTA
Certificate from Secretarial and Computer Studies
Port Maria Comprehensive High School
High School Diploma
Heart Trust NTA
Certificate from Geriatric Nursing Level 3
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