Vickie J. Victor

Company Overview: Tout Món Bélle was started after I was laid off from JFI Purchasing Limited. The aim is to provide a sustainable service for men and women, which would be reasonable financially and offer a space that allows them to destress while being pampered.

• Ensured efficient utilization of the scheduling program by avoiding double bookings and overbooking.
• Developed effective communication materials for welcoming and scheduling appointments.
• Generated interest and acquired new customers through the execution of successful marketing initiatives.
• Investigated unique approaches to connect with clients.
• Maintained financial records to prevent discrepancies.
• Utilized budgeting techniques to optimize business efficiency.
• Devised and implemented plans to enhance customer satisfaction.

Company Overview: Second Chance Lessons is geared towards those persons who may not have done well academically, they provide a variety of skills courses along with some CXC courses

• Successfully oversaw the tracking and management of incoming calls from potential students.
• Facilitated communication by setting up class-specific WhatsApp groups.
• Designed promotional materials to gauge customer engagement and acquire new business opportunities.
• Research creative ways to give back to customers and potential customers.
• Interacted with students to foster relationships, obtain input, and provide counsel regarding the next course of action.
• Crafted a sought-after curriculum leading to record-breaking subscriptions.
• Managed and monitored expenses diligently to minimize discrepancies
• Developed effective approaches for present and past students to clear financial debts.
• Increased revenue by implementing payment plans and adjusting costings to reflect current trends.

Company Overview: Founded in 2006, Joe Fresh is one of Canada's leading sources of modern style and accessible design, offering comprehensive lifestyle collections for women, men, and children.

• Organized and managed a complex calendar of appointments, meetings, and travel arrangements for the executive team.
• Maintained confidential records and files related to executive operations.
• Coordinated with internal departments regularly to ensure the efficient functioning of day-to-day operations.
• Contract management in that both parties (Partners and JFS/JFI) are made aware of the entitlements so as not to breach them
• Constructed board books tailored for different directors' meetings held annually.
• Recorded and redistributed meeting minutes to Partners and Managers.
• Skillfully oversaw payroll management and purchase order processing.
• Completed data entry tasks using MS Excel and other software programs to ensure accuracy and efficiency.
• Served as the intermediary to optimize communication among the top-level management and all parties involved.
• Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.

Company Overview: They specialize in Business Execution and Strategy Delivery. We help and support CEOs, executives, and their teams (CIBC, CTO, Mount Gay Distilleries….., etc.) to execute and deliver their strategy and cascade alignment throughout the whole organization.

• Collaborated with Caribbean team to pinpoint cross-selling chances, and crafted and executed business growth strategies.
• Proactively driving client relationships by customizing solutions to meet specific needs, including project scope, size, costs, complexity, and risk management.
• Supervised the execution and delivery of clients' projects from start to end.
• Participated in brainstorming sessions to develop new ideas for business development initiatives.
• Identified clients' needs by diagnosing, pricing, and drafting contracts and effectively assigned consultants to projects. Led logistical execution of consulting projects including travel arrangements, flights, venue selection, IT support, and administrative tasks.
• Developed and maintained relationships with key accounts to ensure customer satisfaction.
• Managing the budget for the Caribbean business to influence the organization's financial profitability.
• Successfully contributed to the acquisition of more than half a million ($594K) in revenue through Q1 & Q2
• Succesfully conducted workshops for the Executive teams of CIBC, CTO, Mount Gay, Terra Caribbean, and Young Presidents Organization (YPO)

Company Overview: A global, multi-faceted information company with specialties in providing up-to-the-minute information for businesses and professionals worldwide via their summit and conferences division.

• Managed multiple events concurrently from contract negotiation to final event execution.
• Successfully obtained contracts for events with required conditions.
• Ensured effective management of all conferences under my responsibility.
• Prepared target budgets for each event to show potential revenue.
• Managed a successful budget to achieve profit.
• Alerted delegates, speakers, and sponsors of all logistic information and fielding of all queries.
• Established strong partnerships with hotel staff to deliver seamless conference experiences.
• Managed all onsite activities and resolved discrepancies related to attendees.
• Managed workshops to remain within budgets consistently, leading to cost savings of more than $10,000.
• Delivered successful workshops to executive teams of prominent US-based Fortune 500 companies.