Valencia Melius
St. George,Barbados
Summary
Dynamic and versatile professional with a proven track record at various institutions, adept in leveraging strong organizational skills and a detail-oriented approach to drive educational and project management success. Excelled in fostering stakeholder relationships and streamlining operations, achieving significant improvements in student engagement and project efficiency. Expert in Microsoft Office and renowned for exceptional problem-solving abilities.
Overview
12
12
years of professional experience
Work History
Social Sciences Teacher, Principles of Business Teacher
Corinth Secondary School
Corinth, St. Lucia
09.2021 - 07.2024
- Teaching
- Designed lesson plans and managed classroom activities.
- Coordinated events such as assemblies and conferences.
- Focused on enhancing students' overall health.
- Coordinated extracurricular activities.
- Coordinated and facilitated virtual learning sessions.
- Managed classroom activities for a group of 36 students.
- Oversaw planning and logistics of class trips successfully.
- Facilitated learning for students with diverse needs.
- Adhered to strict exam protocols and guidelines for consistent administration.
- Organized exam materials in a timely manner.
- Reviewed and graded test papers.
- Consistently delivered precise examination reports.
- Maintained school-wide culture of respect and actively used positive behavioral interventions and supports (PBIS) disciplinary methods.
- Attended conferences related to educational methods or industry advancements relevant to the curriculum.
- Built life-long learning skills and strong study habits in students to help each prepare for higher-level education.
- Consulted with administrative committees to discuss institutional policies, departmental matters and academic issues.
- Met course and department instructional goals by integrating key competencies into lesson plans.
Project Manager Assistant
Taiwan Mission
St. Lucia
09.2021 - 12.2021
- Research
- Conducted price comparisons to contribute to budget management.
- Managed advertising campaigns on social media platforms.
- Conducted site inspections.
- Document project progress consistently.
- Cultivating and sustaining strong client relationships.
- Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
- Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
- Actively sought out feedback from stakeholders throughout the duration of a project in order to identify areas needing improvement or adjustment.
- Identified needs and coordinated resource allocation to deliver quality standards on time and within budget.
Administrative Officer/Executive Assistant
Embassy of the ROC (Taiwan)
St. Lucia
02.2014 - 08.2018
- Promoted a friendly company image by managing interactions with visitors across multiple channels.
- Converted complex information into clear English explanations for executive team.
- Supported students in scholarship applications.
- Oversaw and supported new employees, addressing inquiries promptly.
- Analyzed complex issues impacting executive leadership and business endeavors.
- Engaged proficiently with various stakeholders using effective interaction techniques.
- Developed administrative team to support corporate growth and objectives.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Proofread content for typo-free emails and documentation.
- Offered reception coverage to relieve staff during absences or breaks.
- Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
- Coordinated support to facilitate general office operations.
- Directed and oversaw office personnel activities.
- Maintained positive working relationship with fellow staff and management.
- Assisted in compiling monthly expense reports.
- Reserved and managed meeting room availability.
- Supported senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
- Assisted with set up for social events and food deliveries.
- Managed calendars to ensure efficient use of time; scheduled appointments as needed.
- Coordinated travel arrangements, including flights, hotels, car rental reservations, and ground transportation.
- Provided HR administrative assistance to management team.
- Provided assistance with special projects as assigned by management team members.
- Monitored office inventory to maintain supply levels.
- Assisted with customer requests and answered questions to improve satisfaction.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Conducted orientation sessions for new employees to ensure understanding of company policies and procedures.
- Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
- Informed job applicants of duties and responsibilities, compensation, and benefits.
- Reviewed resumes and applications for potential candidates.
- Coordinated with management on recruitment strategies.
- Utilized various sourcing methods including social media, job boards, and networking events.
- Worked with senior leadership to develop comprehensive recruitment strategies for long-term implementation.
- Acted as a brand ambassador, promoting the company's values and culture to potential candidates.
- Reviewed resumes, conducted phone screens, and managed candidate pipelines.
- Read, analyzed, and interpreted various internal and external documents and reports.
Administrative Officer
Automotive Plastic Repair
St. Lucia
06.2013 - 02.2014
- Delivered essential customer assistance.
- Worked with store management and program leadership to identify actionable improvements.
- Coordinated supply chain activities seamlessly.
- Assisting procurement and supply chain manager
- Maintained financial records using QuickBooks.
- Supported sales and marketing efforts.
- Monitored office inventory to maintain supply levels.
- Directed customer inquiries to appropriate department personnel.
- Greeted visitors warmly upon arrival at office reception area.
- Provided administrative support to department staff including typing letters and reports; preparing mailings; photocopying; collating; faxing; scanning documents.
Administrative Officer
Alternative Security Services Ltd
St. Lucia
11.2012 - 04.2013
- Assisted Operations Manager with scheduling employee timetables.
- Addressed escalated inquiries necessitating higher-level assistance.
- Oversaw and tracked daily operations in multiple customer service areas.
- Collected feedback from customers to elevate service standards.
- Implemented standard operating procedures for service and business functions.
- Managed multi-line phone system, routing calls and delivering messages to staff.
- Ensured accuracy in bi-weekly payroll by verifying salaried and hourly employee time cards.
- Recorded, transcribed, and submitted meeting notes to senior management.
- Leveraged Peachtree to assist accounts manager in determining payroll figures.
- Prepared snacks for supervisors efficiently.
- Performed data entry tasks including entering financial transactions into the company's accounting system.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked effectively in team environments to make the workplace more productive.
Education
International Master Business Administration (MSc.) - Human Resource, Global Economics and Management and IT, Innovation and Entrepreneurship
National Tsing Hua University
Taiwan06.2021
Language Centre - Mandarin
Fu Jen University
Taiwan08.2019
Bachelor of Business Administration (BSc) - Information Technology
Monroe Community College
St. Lucia Campus, St. Lucia04.2012
Skills
- Strong Detail Orientation
- Knowledge and experience in Microsoft Office and Google Suite
- Strong organizational and planning skills
- Ability to complete a high volume of tasks and projects
- Versatile
- Open to Additional Responsibilities
- Fluent with digital tools and media platforms
- Able to maintain a high level of integrity and discretion in handling confidential information
- Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change
- Proficient Written Communication
- High level of emotional intelligence
- Able to multitask and work well under pressure
- Proficient in Customer Service Operations
- Excellent complaint resolution/problem solving skills
- Ability to effectively manage stakeholder relationships across all levels including internationally
- Good collaboration, prioritization, and team working skill
- Valid driver's license for 13 years
References
References available upon request.
Timeline
Social Sciences Teacher, Principles of Business Teacher
Corinth Secondary School
09.2021 - 07.2024
Project Manager Assistant
Taiwan Mission
09.2021 - 12.2021
Administrative Officer/Executive Assistant
Embassy of the ROC (Taiwan)
02.2014 - 08.2018
Administrative Officer
Automotive Plastic Repair
06.2013 - 02.2014
Administrative Officer
Alternative Security Services Ltd
11.2012 - 04.2013
International Master Business Administration (MSc.) - Human Resource, Global Economics and Management and IT, Innovation and Entrepreneurship
National Tsing Hua University
Language Centre - Mandarin
Fu Jen University
Bachelor of Business Administration (BSc) - Information Technology
Monroe Community College
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