Detail-oriented Research Assistant with hands-on experience performing clerical tasks to advance research goals. Drives team success with expertise in data review, reporting and specimen handling. Specializes in Business Development & Marketing.
Overview
3
3
years of professional experience
Work History
RDS Associate
Quality Assured Solutions Inc.
Belleville Corporate Center
11.2023 - Current
Collaborated with cross-functional teams to drive successful project completion and meet company goals.
Provided comprehensive support for senior researchers, enabling them to focus on high-level tasks and decision making.
Presented research findings at internal meetings, contributing to knowledge sharing and continuous improvement efforts within the organization.
Managed inventory effectively, reducing waste and ensuring timely availability of necessary materials.
Organized company-wide events to foster a positive work culture and enhance employee engagement.
Supported managers in addressing employee relations issues, providing guidance on conflict resolution techniques.
Enhanced brand visibility by developing and implementing targeted marketing campaigns.
Developed visually engaging marketing materials to support product launches and promotions.
Boosted brand awareness with target customer demographics with social, print, and email campaigns.
Created engaging brochures and flyers to use for promotional materials and distribution.
Increased lead generation by researching and identifying potential clients for business development opportunities.
Collaborated on marketing initiatives to promote products and services, enhancing brand awareness.
Managed CRM database to ensure accuracy and currency of customer information, optimizing lead nurturing efforts.
Provided administrative support to the Business Development team, streamlining processes for increased efficiency.
Resin Art Worker
@crown.resin246 on Instagram
Ellerton, St. George
03.2022 - Current
Helped artwork meet standards of quality and accuracy.
Met aesthetic and technical criteria to complement design usability and enhance functionality with attractive layouts.
Produced sketches and drafts to refine artwork before completion.
Graphic Designer
lunar.graphix246 On Instagram
Ellerton, St. George
08.2021 - Current
Developed original designs for print media, magazines and newspapers.
Researched trends and projected industry changes to capitalize on emerging opportunities.
Developed creative design for print materials, banners and signs.
Created digital image files for use in digital and traditional printing methods.
Met with customers to present mockups and collect information for adjustments.
Utilized typography techniques to create compelling designs.
Implemented feedback and suggestions from clients to improve designs.
Marketing/Admin Assistant
Shajiraws Travel
Barbados
05.2023 - 07.2023
Created trip itineraries or packages based on customers' needs.
Created engaging content for Tiktok, Facebook and Instagram.
Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
Compiled product, market and customer data to generate informed sales and profit projections.
Proofread marketing collateral ahead of printing to eliminate errors.
Attracted new clients by creating and implementing innovative marketing strategies.
Maximized advertising efforts by developing content for media relations, corporate communications and social media posts.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Scheduled office meetings and client appointments for staff teams.
Created and maintained databases to track and record customer data.
Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Assisted development and implementation of new administrative procedures.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
Office Clerk
BWU Co-operative Credit Union
Bridgetown Barbados
07.2022 - 05.2023
Assisted in creating written, video and image content for marketing channels.
Contributed to mock-ups, email campaigns, and social media content.
Collaborated with team members to help expand marketing channels.
Sat with marketing team members to learn new tasks and determine best tactics for solving challenges.
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
Provided MasterCard support.
Completed clerical tasks such as filing, copying, and distributing mail.
Maintained and updated office records, both digital and physical.
Assistant Property Manager
Aquarius Apartments
The Garden, St. James Barbados
01.2021 - 05.2022
Answered general marketing department inquiries by email, phone, and mail.
Used online and offline marketing to generate leads, increase visibility and drive sales growth.
Researched, monitored and analyzed market trends, customer insights and competitors to avail of resources and exercise strategic decisions.
Performed research to collect and record industry data.
Managed filing system, entered data and completed other clerical tasks.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
Education
Bachelor of Science - Hospitality & Tourism Management