Summary
Work History
Education
Skills
Timeline
Generic

Tricia Auguste

Bridgetown

Summary

Proven Server with a track record of enhancing customer satisfaction and significantly increasing sales at The Crane Barbados and Dynasty Hideaway through exceptional service and upselling techniques. Demonstrates strong multitasking and problem-solving skills, alongside a warm and engaging approach to guest interactions. Adapts seamlessly to peak hours, ensuring efficient and personalized customer experiences. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Server /Waitress position. Ready to help team achieve company goals.

Work History

Server/Waitress

Faye Best
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Increased sales significantly by upselling higher-end products to customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.

Server

Dynasty Hideaway
12.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Increased sales significantly by upselling higher-end products to customers.

Education

St George Secondary School
Constant St George

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Guest Engagement
  • Cleanliness standards
  • Safe Food Handling
  • Sales expertise
  • Sales Techniques
  • Allergy awareness
  • Wine service
  • Team Player
  • Warm and Friendly
  • Reliable and Responsible
  • Adaptable and Flexible
  • Multitasking
  • Team Leadership
  • Problem-Solving
  • Excellent Communication

Timeline

Server

Dynasty Hideaway
12.2022

Server/Waitress

Faye Best

St George Secondary School
Tricia Auguste