A highly versatile and hard-working individual, with a strong foundation in both technical and creative disciplines. I work well with teams and communicate clearly and a few other skills would be my attention to detail as well as problems solving.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Km2 Solutions
10.2024 - 05.2025
Assisted customers with inquiries and resolved issues efficiently.
Provided product information and guided customers in selecting services.
Handled customer complaints professionally and escalated when necessary.
Porter
Craving Baje
09.2022 - 10.2024
Maintained cleanliness and organization in dining areas and restrooms.
Transported food and supplies efficiently within the establishment.
Managed inventory of cleaning supplies and equipment for daily operations.
Video Editor
Hillside View Catering & Events
02.2023 - 07.2024
Edited video content for promotional materials and event highlights.
Utilized editing software to enhance video quality and engagement.
Assisted in developing creative concepts for video content marketing strategies.
Education
National Taiwan University
Pohang University of Science And Technology
Coursera
The Hong Kong University of Science And Technology
Duke University
Stanford University
Skills
Problem solving
Effective communication
Creative thinking
Customer service
Product knowledge
Decision-making
Languages
English
Native
Native
Spanish
Upper Intermediate (B2)
B2
French
Upper Intermediate (B2)
B2
Japanese
Advanced (C1)
C1
Timeline
Customer Service Representative
Km2 Solutions
10.2024 - 05.2025
Video Editor
Hillside View Catering & Events
02.2023 - 07.2024
Porter
Craving Baje
09.2022 - 10.2024
National Taiwan University
Pohang University of Science And Technology
Coursera
The Hong Kong University of Science And Technology