Terrence Thompson
Lot C Unit 1 Garden Ave., West Terrace ,St. James
Summary
Innovative professional with proven track record of developing solutions. Adept in multiple programming languages and offers great task prioritization and organizational skills. Proven ability to troubleshoot complex programming problems. Effective at supporting team needs with high-quality code, subject matter expertise and collaboration skills. Skilled programmer and complex problem-solver experienced in data analytics and report writing.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Information Systems Administrator
Barbados Medical Cannibis Licensing Authority
2021.04 - Current
- Administered quality customer service to in-house staff and satisfied concerns.
- Operated as project manager for IT adjacent projects, providing solutions to staff on case-by-case basis.
- Effectively communicating IT strategies, initiatives, and achievements to internal and external stakeholders
Senior Systems Analyst
Ministry Of Innovation. Science And Smart Technology
2018.09 - Current
- Improved software efficiency by creating automated scripts and tools.
- Debugged problems caused by hardware, operating systems software, application programs and network failures.
- Mastered multiple frameworks for software development.
- Conducted meetings with junior staff members to discuss program specifications and process models.
Systems Analyst
Ministry of Innovation, Science, Smart Technology
2015.01 - 2018.01
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
- Resolved or escalated problem tickets to resolve user issues.
- Provided client support on system operation and troubleshooting.
- Formulates/defines system scope and objectives based on user needs.
- Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results.
- Prepares detailed specifications from which programs will be developed / modified.
- Installed system updates to address vulnerabilities and reduce security issues.
- Diagnosed, troubleshot and resolved network and system problems.
Programmer
Data Processing Department
2006.01 - 2015.12
- Works with Ministries /Departments in the implementation of strategies, projects and solutions to improve organisational effectiveness, efficiency and customer service delivery;
- Worked with cross-functional design teams to create software solutions that improved overall functionality and performance.
- Tested server code to validate code changes.
- Incorporated database technologies into coding projects.
- Designed custom dashboards and reporting interfaces.
Education
Bachelor of Science - Computer Information Systems
Caribbean Union College
Maracas, St. Joseph06.2005
General Proficiency -
The Combermere Secondary School
Barbados 06.1999
Skills
- Network Administration
- Operating System Support
- Backup Management
- Disaster Recovery Planning
- IT Security Management
- Systems Analysis
- Hardware Diagnostics
- Information Protection
References
Name Ovvyng Harewood
Job title Frm. Director of Information Systems
Company Ministry of Industry, Innovation, Science and Technology (MIST)
Contact (246) 262-6889
Name Senator Dr. Shantal Munro-Knight
Job title Minister in the Office of the Prime Minister
Company Prime Minister Office,
Contact (246) 249-2708/266-2708
Certification
- CDRE: Certified Disaster Recovery Engineer
- Capacity Building for ICT Project Planning
May - July 2016 (JICA Kansai, Japan)
- Project Management Diploma
Barbados Institute of Management & Productivity
- Training Programme in Network Security Assessment & Proactive Defence Training Programme
Jan - March 2013 (CDAC-Mohali, India)
Timeline
Information Systems Administrator
Barbados Medical Cannibis Licensing Authority
2021.04 - Current
Senior Systems Analyst
Ministry Of Innovation. Science And Smart Technology
2018.09 - Current
Systems Analyst
Ministry of Innovation, Science, Smart Technology
2015.01 - 2018.01
Programmer
Data Processing Department
2006.01 - 2015.12
Bachelor of Science - Computer Information Systems
Caribbean Union College
General Proficiency -
The Combermere Secondary School
- CDRE: Certified Disaster Recovery Engineer
- Capacity Building for ICT Project Planning
May - July 2016 (JICA Kansai, Japan)
- Project Management Diploma
Barbados Institute of Management & Productivity
- Training Programme in Network Security Assessment & Proactive Defence Training Programme
Jan - March 2013 (CDAC-Mohali, India)
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