Teon Weekes
Clinic Clerk/Customer service
Bridgetown,08
Contact Info
Email: weekes199@gmail.com
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual, and productive professional when working with little to no supervision.
Overview
4
4
years of professional experience
11
11
years of post-secondary education
Work History
Clinic Clerk
The Endocrine Center
11.2021 - Current
- Provided prompt, polite, and professional in-person and telephone customer service.
- Processed forms required for insurance approvals for scheduled procedures and office visits.
- Restocked each medical room with an adequate supply of medications and supplies in preparation for patients.
- Answered a high volume of telephone calls and directed callers to appropriate personnel and made over 100+ calls weekly.
- Used PPS to schedule appointments for doctor visits and procedures.
- Coordinated patient scheduling, check-in, check-out, and billing payments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Registered patients and completed associated paperwork for accurate records.
- Facilitated collection of outside medical records and x-rays and indexed paperwork for the scanning process.
- Updated patient information and insurance details for accurate electronic medical records.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Security Guard
Ocean 15 Hotel and Bar
08.2019 - 02.2020
- Interacted assertively but non-confrontationally with personnel and the general public.
- Secured premises and personnel by patrolling the property and monitoring surveillance equipment.
- Recorded observations and occurrences
- Minor repairs, storeroom clerk duties, and bellman duties
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety a top priority.
Education
High School Diploma -
The Combermere School
Waterford, St Michael 09.2010 - 06.2017
Certificate - Legal Assistant
Career Development Institute
Bridgetown Barbados 09.2017 - 03.2019
Associate of Arts - Law
Barbados Community College
Howells Road, St Michael 10.2022 - Current
Certificate - Office Management
Career Development Institute
Bridgetown, Barbados 2017.09 - 2019.03
Skills
- Medical Software Applications
- Follow-Up Skills
- Patient Medical Histories
- Team Player
- Information Confidentiality
- Microsoft Windows
- Certified Legal Office Assistant
- Problem-Solving Skills
- Conflict Management
- Time Management
- Customer Inquiries
- Team Goals
Hobbies
I enjoy spending my free time learning a new skill or topic, cooking, gaming, or reading various books such as mystery novels or manga.
Timeline
Associate of Arts - Law
Barbados Community College
10.2022 - Current
Clinic Clerk
The Endocrine Center
11.2021 - Current
Security Guard
Ocean 15 Hotel and Bar
08.2019 - 02.2020
Certificate - Legal Assistant
Career Development Institute
09.2017 - 03.2019
Certificate - Office Management
Career Development Institute
2017.09 - 2019.03
High School Diploma -
The Combermere School
09.2010 - 06.2017
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