TENESHA EVANS
# 1 Nursery, Four Road,ST. PHILIP
Summary
Dedicated individual with a strong work ethic and a focus on customer service excellence. Skilled in multitasking, time management, and developing professional relationships. Capable of thriving in fast-paced environments while maintaining high standards of service. Eager to embrace new challenges and contribute to team success.
Overview
4
4
years of professional experience
Work History
Legal Secretary
Marlon Gordon
Bridgetown, ST. MICHAEL
09.2021 - 04.2025
- Answered and directed phone calls to ensure efficient communication flow.
- Organized and distributed messages promptly to relevant parties.
- Maintained organized document systems for easy retrieval.
- Assisted in research related to problem-solving and client situations.
- Scheduled appointments with clients and witnesses effectively.
- Collected essential information from clients, including medical records and accident reports.
- Managed office supply inventory to ensure availability and orderliness.
- Logged and processed bills or expenses accurately and timely.
Customer Service Representative
Preferred Insurance Brokers
03.2023 - 07.2023
- Answered & directed phone calls
- Customer Service by addressing inquiries, resolving complaints, and offering solutions.
- Accessed Customers' Accounts to verify coverage details, premium payments, and claim history.
- Updated personal information, adjusted coverage limits, and/or changed existing policies.
- Recommended suitable options based on each customer's need.
Education
Associate Degree - Biology & Environmental Science
Barbados Community College
Bridgetown, Barbados05.2021
CXC CSEC - Principles of Business, Office Administration
Stewartville Secondary School
West Demerara, Guyana06.2018
Certificate in Medical Office Assistance -
Career Development Institute
Bridgetown, Barbados03.2018
Diploma in Microcomputer Studies -
Computer World
Georgetown, Guyana03.2013
CXC CSEC - Biology, Physics
Stewartville Secondary School
West Demerara, Guyana06.2012
CXC CSEC - English A, English B, Mathematics, Social -Studies, Chemistry
Stewartville Secondary School
West Demerara, Guyana06.2011
Skills
- Document management and organization
- Court filing procedures
- Client communication and relations
- Research assistance
- Appointment scheduling
- Record keeping and attention to detail
- Problem-solving and communication
- Time management and prioritization
- Team collaboration
- Phone etiquette and customer service
- Schedule coordination
- Word processing and presentation skills
- Written communication
- Customer relationship management
- Active listening
Additional Information
I gained my first working experience in a family-owned business while I was a student at the Barbados Community College at the same time., I am determined to achieve more working experience in your company since I have gained 4 years of working experience in a Law firm as a Secretary., I am ensuring that I have completed what I needed to do for all the responsibilities that were placed on me to make sure that everything went right., Leadership and communication skills are developed and demonstrated through engagement in on-campus activities and associations., I am a motivated individual keen to obtain employment in customer service, supervision, telecommunication, and teamwork., Key strengths include strong attention, detailed willingness to learn, and developing professional experiences.
Hobbies and Interests
- Reading
- Learning new skills
- Communicating with new individuals
- Traveling
- Tutoring youngsters
- Interior Decorating
References
- Leroi Coppin, Barbados Community College Tutor
- Clyde Dalrymple, Sergeant of Police
- Sharon Greenidge, Justice of Peace
Languages
English
Beginner
A1
Timeline
Customer Service Representative
Preferred Insurance Brokers
03.2023 - 07.2023
Legal Secretary
Marlon Gordon
09.2021 - 04.2025
Associate Degree - Biology & Environmental Science
Barbados Community College
CXC CSEC - Principles of Business, Office Administration
Stewartville Secondary School
Certificate in Medical Office Assistance -
Career Development Institute
Diploma in Microcomputer Studies -
Computer World
CXC CSEC - Biology, Physics
Stewartville Secondary School
CXC CSEC - English A, English B, Mathematics, Social -Studies, Chemistry
Stewartville Secondary School