Teddy Rajan
Digital Transformation Strategist
St James
Summary
Pragmatic transformative agent who excels at fostering integration Solution oriented strategist, and advisor with 20+ years of experience planning and successfully delivering complex, large scale transformative multistakeholder projects, ensuring financial viability, mitigating risk and exposure within regulatory frameworks and sustainability. Demonstrate expertise in digital transformation (enterprise architecture, infrastructure, analytics, automation, and cybersecurity) by implementing highly effective change management strategies, process improvements and project management principles to enable achievement of targets. Projects are designed using situational analysis techniques, collaborative engagement, and design thinking to ensure attainment of realistic project goals which resonates with the project owners. Versatile professional, offering excellent communication, analytical, and organizational skills. Strongly engaged in policy formulation at the regional level. Appreciate technology is one pillar in an ecosystem including regulatory frameworks, capacity, adaptability, and maturity informing digital transformation.
Overview
28
28
years of professional experience
5
5
Certifications
Work History
Senior Manager
Caribbean Examinations Council (CXC)
01.2020 - Current
- Responsible for the effective and efficient planning, management and coordination of examination administration services and security aligned to stakeholder needs and requirements
- Informing policy and transformation driven by socio-economic circumstance, regional technology infrastructure and regional multicultural diversity
- Product owner on the e-transition elements of the 2021-2025 strategic plan
- Regional relationship building contributing to improved engagement
- Prepare quarterly reports to the Governance committees and Board
- Draft, seek approval and implement policies for regional governance and administration of examinations
- Prepare multiyear budgets and manage US$9M recurring annual budget and contribute to the management of US$24M strategic funding
- Manage multicultural and multi-location team
- Product Owner for Business Analytics using Power BI, Java script, data lakes, generative AI to support business needs
- Review the organizational structure, forecast and assess skills gaps in conjunction with HR to retool, reskill and prepare team members for the impact of digital transformation
- Member of the Procurement, Project Development, Culture and Enterprise Risk Management Committees.
Senior Professional - Business Transformation
Consulting - iGovTT Trinidad
01.2020
- Consulted on an ERP solution for the postal service of TT, formulating the requirements through consultations towards RFP formulation for subsequent procurement.
BUSINESS ANALYST
Caribbean Development Bank (CDB)
01.2004 - 01.2019
- Engaged stakeholders and drive continuous improvements in daily processes
- Served as project manager and business analyst for the project portfolio management platform and banking platform projects
- Aided in RFP preparation, procurement and implementation of a risk management system
- Collaborated with multi-functional teams to identify integration data sets, data relationships, data refresh frequency, and source systems to effectively support the development of a data warehouse and BI services
- Liaised with the business user, IT technical team, and vendors to develop operations manuals and provide training in the use of web applications
- Successfully completed project involving the Banking Platform resulting in substantial process changes
- Reduced statement generation and distribution by 80%, claim processing by 70% for grants and 60% for loans, and payment settlement 60% based on user feedback, time and effort expended
- Developed the RFP for the HRMS solution including providing guidance on the procurement process
- Assisted with additional projects involving content management systems (ECM), as well as selection of a corporate reporting tool, intranet solution implementation, and business continuity plan development
- Work in conjunction with international vendors in the implementation of various core business systems
- Developed multiple RFPs and lead on the procurement of various business solutions.
BUSINESS ANALYST
Caribbean Examinations Council (CXC)
01.1999 - 01.2004
- Compiled valuable business and market insights enabling data driven decision making and strategic planning
- Developed annual business plans and budgets, reengineered business processes, and managed the software development team
- Established frameworks, requirements, and platforms for improving data quality, processing effectiveness, organizational efficiency, and operating costs
- Generated monthly reports offering details on project progress and finances to donor agencies
- Proposed and implemented systems to improve data quality and data management while reducing overall processing cycle time
- Handled procurement and implementation of a document management solution converting historical results into electronic format
- Reported to the EU and managed the implementation of the examination platform as a key system for the organization
- Eliminated the need for eight dedicated computers, improving real estate utilization, and reduced recurrent annual salary expenses
- 90% reduction of manual errors by reducing working hours and improving staff morale
- Prepared and presented business cases to the annual Board of Directors and sub-Committees
- Member and section lead of the strategic planning committee
- Developed multiple RFPs’ and lead on the procurement of various business solutions
- Worked with international vendors and consultants in the implementation of IT systems.
MANAGER, INFORMATION SYSTEMS
Ministry of Local Government (MoLG)
01.1996 - 01.1999
- Directed daily operations of the information systems department and coordinated project activities
- Supervised a team of 34 direct and indirect reports
- Established standard policies, controls, and organizational structure
- Managed annual budgets for implementation across multi-site operations
- Prepared Cabinet notes for subsequent presentation
- Implemented systems for managing documents, facilities, and human resources
- Assisted with staffing, interviewing, and recruiting
- Developed request for proposals and generated reports for final contracting
- Member of the Ministry Strategic Planning and the Unemployment Relief Programme Committees
- Procured equipment and services for a project involving the design of Local Area Networks (LANs) at 10 offices.
Education
MASTER OF BUSINESS ADMINISTRATION - STRATEGIC PLANNING SPECIALIZATION
Heriot-Watt University
Edinburgh, United KingdomBACHELOR OF SCIENCE IN COMPUTER SCIENCE - undefined
University of West Indies
St. Augustine, TrinidadCIDT - RESULTS-BASED MANAGEMENT THINKING TOOLS
University of Wolverhampton
POSTGRADUATE DIPLOMA IN DIGITAL BUSINESS - (Distinction)
MIT And Columbia Universities
CERTIFICATE IN HIGH PERFORMANCE LEADERSHIP -
Cornell University
DIGITAL TRANSFORMATION: FROM AI AND IOT TO CLOUD, BLOCKCHAIN, AND CYBERSECURITY CERTIFICATE -
Massachusetts Institute of Technology
LEADING ORGANIZATIONS AND CHANGE -
MIT Sloan Executive Education
DIGTAL DISRUPTION – DIGITAL TRANSFORMATION STRATEGIES -
University of Cambridge, Judge Business School
DIGITAL TRANSFORMATION: LEADING PEOPLE, DATA AND TECHNOLOGY - CERTIFICATION
UC BERKELEY HASS
Skills
Policy formulationundefined
Certification
Agile Certified Practitioner (PMI)
Affiliations
Member of the Project Management Institute
Professional Development
- Analyzing and Visualizing Data with Excel
- Introduction to Data Science
- Analysing and Visualising Data with Power BI
- Introduction to Dynamics 365
- Project Management Techniques for Development Professionals (IADB)
- Introduction to Procurement (CDB)
- Gender Equality and Development
- Project Risk Management
- Implication of eCommerce in the Caribbean
- Balanced Scorecard Professional (BSI)
- Leadership in a Project Environment
Timeline
Senior Manager
Caribbean Examinations Council (CXC)
01.2020 - Current
Senior Professional - Business Transformation
Consulting - iGovTT Trinidad
01.2020
BUSINESS ANALYST
Caribbean Development Bank (CDB)
01.2004 - 01.2019
BUSINESS ANALYST
Caribbean Examinations Council (CXC)
01.1999 - 01.2004
MANAGER, INFORMATION SYSTEMS
Ministry of Local Government (MoLG)
01.1996 - 01.1999
MASTER OF BUSINESS ADMINISTRATION - STRATEGIC PLANNING SPECIALIZATION
Heriot-Watt University
BACHELOR OF SCIENCE IN COMPUTER SCIENCE - undefined
University of West Indies
CIDT - RESULTS-BASED MANAGEMENT THINKING TOOLS
University of Wolverhampton
POSTGRADUATE DIPLOMA IN DIGITAL BUSINESS - (Distinction)
MIT And Columbia Universities
CERTIFICATE IN HIGH PERFORMANCE LEADERSHIP -
Cornell University
DIGITAL TRANSFORMATION: FROM AI AND IOT TO CLOUD, BLOCKCHAIN, AND CYBERSECURITY CERTIFICATE -
Massachusetts Institute of Technology
LEADING ORGANIZATIONS AND CHANGE -
MIT Sloan Executive Education
DIGTAL DISRUPTION – DIGITAL TRANSFORMATION STRATEGIES -
University of Cambridge, Judge Business School
DIGITAL TRANSFORMATION: LEADING PEOPLE, DATA AND TECHNOLOGY - CERTIFICATION
UC BERKELEY HASS
Similar Profiles
Stephanie HaynesStephanie Haynes
Supplementary Clerk at Caribbean Examinations CouncilSupplementary Clerk at Caribbean Examinations Council
Jamila ConliffeJamila Conliffe
Research Associate at Caribbean Examinations CouncilResearch Associate at Caribbean Examinations Council
Lena LewisLena Lewis
Accounts Payable Clerk at Caribbean Examinations CouncilAccounts Payable Clerk at Caribbean Examinations Council
Brian PeterBrian Peter
Sales and Business Development Representative at CAGE (Barbados) IncSales and Business Development Representative at CAGE (Barbados) Inc
Patrick mireckiPatrick mirecki
Asst Branch Manager at Florence Building MaterialsAsst Branch Manager at Florence Building Materials