Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Tamilla Dyall

Bridgetown,08
Tamilla Dyall

Summary

Focused Loss Prevention Officer coordinates effectively with my Chief Of Security, Management and other security personnel to reduce losses. Highly familiar with signs and behaviors indicating attempted theft. Skilled in providing measured responses to developing situations.

Resourceful loss prevention officer and security management professional with over 12 years of experience maintaining secure environments while providing effective security presence and visible deterrent to crime. Personable leader to monitor rule infractions, detect suspicious activities and minimize threats. Forward-thinking emergency response specialist. Remains calm during stressful situations.

Adaptable Security Officer skilled in investigation and loss prevention demonstrated over 12 years of industry experience. Advanced knowledge of criminal and civil law with history of building and maintaining productive partnerships with law enforcement specialists.

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Dedicated student interested in applying excellent communication and interpersonal skills to a Team Lead role. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships.

Hardworking and reliable Security Leader with strong ability in multitasking. Offering all necessary skills when required. Highly organized, proactive and punctual with team-oriented mentality.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

11
years of professional experience

Work History

Waves Hotel & Spa (Marriott)
Prospect, St James

Loss Prevention Officer
07.2023 - Current

Job overview

  • Analyzed video surveillance footage to identify potential criminal activity.
  • Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
  • Responded to crowd control situations to maintain safe environment.
  • Deterred criminal activity, vandalism and general misconduct by providing expert and highly visible security presence at hotel facilities.
  • Monitored employees entering and leaving property, inspecting parcels or packages.
  • Identified and reported security threats, reducing unsafe conditions or hazards.
  • Completed security forms to document losses of property or personal injury.
  • Responded to alarms, emergency situations, and safety concerns in a timely manner.
  • Served as team lead for safety and loss prevention operations, teaching fellow employees various methods to prevent theft.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Maintained high levels of alertness throughout shifts.
  • Performed regular security audits to ensure policies are being followed correctly.
  • Ensured compliance with all local laws related to Loss Prevention.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Maintained familiarity with disaster and emergency policies to respond immediately to alarms or calls for help.
  • Warned violators of rule infractions and escorted unauthorized persons off premises.
  • Understood and followed oral and written directions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Guardsman Ltd
Warrens Industrial Park Dr, St. Michael

Security Officer
09.2022 - 07.2023

Job overview

  • Inspected fire extinguishers to ensure they were properly charged and operational.
  • Guarded restricted areas to prevent unauthorized entry.
  • Deterred criminal activity, vandalism and general misconduct by providing expert and highly visible security presence at several facilities including; FCIB Banks, a Medical University, Hills Milling Co, Sagicor, Digicel Manor Lodge, Digicel Cell Site, Royal Pavilion, Accra Hotel and several others.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Investigated reported incidents to protect company assets.
  • Responded to medical emergencies before paramedic and law enforcement arrival.
  • Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
  • Completed day-to-day duties accurately and efficiently.
  • Worked with cross-functional teams to achieve goals.
  • Searched individuals and baggage for weapons and other prohibited items.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.
  • Patrolled crowds during events to preserve order and promote security.
  • Checked for safety hazards and took corrective action when necessary.
  • Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
  • Operated communication systems between officers stationed throughout the facility.
  • Monitored security cameras to identify and respond to suspicious activity.
  • Completed incident reports to record security or loss prevention incidents.
  • Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
  • Maintained accurate logs of all security related activities.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Adhered to post orders while maintaining a visible presence around the property.
  • Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
  • Assisted in the development and implementation of security policies and procedures.
  • Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.

Rays Designs
Bridgetown, St. Michael

Security Officer, Sales Associate
10.2012 - 08.2022

Job overview

  • Identified suspicious activity to determine appropriate response.
  • Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
  • Observed patrons and customers to quickly address security situations.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Reviewed guest identification and employee credentials to authorize entry onto premises.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Maintained accurate logs of all security related activities.
  • Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
  • Enforced access control measures in accordance with established procedures.
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Reviewed files, recordings and other documents to obtain information to respond to requests.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Assisted customers with product selection, sizing and styling.
  • Processed transactions using a point-of-sale system.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Computed purchases and received and processed cash or credit payment.
  • Recommended, selected and located merchandise based on customer desires.
  • Used technology resources to assist customers in locating and selecting items.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Analyzed customer feedback data to recommend improvements in service quality.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Greeted customers and provided exceptional customer service.

Education

University Of The State Of New York
Bradford Street, Brooklyn NY 11207

GED
11-2004

University Overview

The Garrison Secondary School
Paddock Road, St. Michael

High School Diploma
07-2000

University Overview

University Of The West Indies
University Hill, St. Michael

Bachelor of Arts

University Overview

  • Major in Marketing

Skills

  • Theft Prevention
  • Property Patrol
  • Investigations
  • Policy Development
  • Asset Protection
  • Detail Oriented
  • Crime Prevention
  • Witness Interviews
  • Patrol Procedures
  • Access Control
  • Safety Promotion
  • Security Systems
  • Surveillance Techniques
  • First Aid Training
  • Theft Detection
  • Law Enforcement Collaboration
  • Incident Reporting
  • Evidence Collection

Timeline

Loss Prevention Officer
Waves Hotel & Spa (Marriott)
07.2023 - Current
Security Officer
Guardsman Ltd
09.2022 - 07.2023
Security Officer, Sales Associate
Rays Designs
10.2012 - 08.2022
University Of The State Of New York
GED
The Garrison Secondary School
High School Diploma
University Of The West Indies
Bachelor of Arts
Tamilla Dyall