Tamara Arthur
2nd Ave Bellamy's Road Greens,Saint George
Summary
Professional Secretary with over 20 years of experience managing daily administrative support tasks and operations in various industries. Well-organized, a quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments. Successfully manages high-volume workloads in rapidly changing environments.
Overview
12
12
years of professional experience
Work History
Secretary
Central Bank of Barbados
2021.12 - Current
- Handles sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintains attendance records by the monthly preparation of the Leave Schedule.
- Maintaining the inventory of office supplies.
- Schedules appointments and conducts follow-up calls to clients.
- Arranging meetings for the Acting Director and Section Heads.
- Prepares professional correspondence, including memos, letters, and emails.
- Provides support to the Department by drafting, copying and filing documents.
- Volunteers with special projects of varying degrees of complexity.
- Distributes incoming mail to promote quicker response to client inquiries.
- Identifies and recommends changes to existing processes to improve accuracy, efficiency, and quality service.
- Continually seeks methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Manages the filing system.
- Contributes to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Greeting visitors to the Acting Director's Office.
Administrative Assistant
Jireh Consultants Inc.
2017.01 - 2019.12
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing documents.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Streamlined invoice processing procedures to ensure timely payment of vendors while maintaining financial records.
- Preparation of bank deposits.
- Assisted with the preparation of Mortgage, Property and Land Valuations.
Records Management Administrator
Royal Bank of Canada Caribbean Corporation
2012.10 - 2017.04
- Scanned Trust documents while maintaining an accurate filing system.
- Retrieved sensitive documents for use by Trust or Investment Officers.
- Answering a multiline Telephone System, receiving and sending mail
- Handling requests for inventory by Staff.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Collaborated closely with Investments and Trust departments to the records management system.
- Collaborated with Investments and Operations Departments and other local or overseas stakeholders relating to authenticity of wire requests from Investment Officers.
- Facilitated the posting of shareholder coupons and dividends on a quarterly basis.
- Completing the Securities Database using PORTIA.
Education
Certificate - QuickBooks
University of The West Indies Open Campus
The Pine, St. Michael06.2018
LCCI Private Secretary Diploma -
Barbados Community College
Howells Cross Road, St. Michael07.2015
Certificate - Information Technology
Barbados Institute of Management & Productivity
Wildey, St. Michael01.2001
Skills
- Customer Service
- Verbal and written communication
- Office Administration
- Organization
- Document Preparation
- Confidentiality understanding
- QuickBooks
- Minute Taking
- Microsoft Office
- Customer relations and communications
- Document and File Management
- Administrative Support
- Interpersonal skills
- Payment posting
- Recordkeeping
- Editing and proofreading
Timeline
Secretary
Central Bank of Barbados
2021.12 - Current
Administrative Assistant
Jireh Consultants Inc.
2017.01 - 2019.12
Records Management Administrator
Royal Bank of Canada Caribbean Corporation
2012.10 - 2017.04
Certificate - QuickBooks
University of The West Indies Open Campus
LCCI Private Secretary Diploma -
Barbados Community College
Certificate - Information Technology
Barbados Institute of Management & Productivity
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