Tahira Tatem
Back Ivy, ,St. Michael
Summary
During my internship as a social worker, I had the privilege of working with older adults across various communities in Barbados. Despite their age, they remained youthful at heart. I applied the skills I acquired at the University of the West Indies, such as active listening, interviewing, and crisis intervention, in real-life scenarios.
Additionally, I volunteered briefly as a counselor at Drug Education and Counseling Services, where I assisted youth in transforming their lives for a brighter future.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Corporate Affairs- Clerical Officer
Company Strike off database
2023.02 - Current
- Customer service
- Verify accuracy of information on forms completed by customers or clients before submitting for processing.
- Provide administrative support to supervisors or management personnel as requested.
- Organise physical files and electronic databases related to client accounts.
- Maintain and update filing systems both manually and electronically.
- Maintain records of items received, issued and returned.
Social Work (Internship)- Communty Project
The University of the West Indies
2023.09 - 2024.04
- Formed and registered a charity targeting older adults experiencing cognitive decline
- Designed an interactive website for the charitable organisation
- Prepared reports summarising project progress and results for management review.
- Maintained accurate records of all activities performed throughout internship period.
- Assisted with event planning, support and execution of virtual and in-person engagements.
Data Entry Clerk
Ministry of Health and Wellness
2021.09 - 2023.02
- Managed and digitally organised medical records in a computer database
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Maintained confidentiality of sensitive information entered into the system.
- Transferred written information into databases to maintain consistent, accurate client records and project details.
Social Worker (Internship)
The National Assistance Board
2019.04 - 2019.07
- Assisted at the shelter and Jorris Dunner daycare facility
- facilitated a music session for the members at the daycare centre
- Attended team meetings and provided feedback on case updates and recommendations.
- Collaborated with family members to provide comprehensive support services to clients.
- Maintained accurate records of client progress and interactions according to agency standards.
- Conducted assessments of client needs, strengths, and resources to develop appropriate plans.
- Coordinated referrals to outside agencies for additional services such as housing and facilities for the disabled.
- Used active listening skills and supportive diction to cultivate client rapport and open communication.
Clerical Officer
The Government Printing Department
2014.04 - 2018.11
- Customer Service
- Payment Processing
- Income Tax
- Handled confidential information in a discreet manner.
- Researched customer inquiries regarding products or services offered by the company.
- Answered telephones, took messages, transferred calls to appropriate personnel.
- Maintained and updated filing systems both manually and electronically.
- Greeted visitors and customers in a professional manner.
Clerical Officer
Ministry of Labour
2011.01 - 2014.04
- Customer Service
- Payment Processing
- Farm Labour Programme
- Income Tax
Clerical Officer
Royal Barbados Police Force Headquarters
2010.01
- Filing,
- Payment Processing
Education
Bachelor of Science - Social Work (Special)
The University of The West Indies Cave Hill Campus
10.2024
Associate Degree - Social Work
Barbados Community College
2021-01
Caribbean Examinations Council–General Proficiency
University of The West Indies Open Campus
2009-06
Caribbean Examinations Council – General Proficiency
Springer Memorial Secondary School
2007-06
Skills
- Maintaining Confidentiality
- Demonstrating Critical Thinking
- Practicing Active Listening
- Assessing Situations Effectively
- Designing Engaging Client Activities
- Ensuring Accurate Record Keeping
- Excelling in Time Management
- Conducting Client Interviews
Certification
- English A (General)
- English B (General)
- Social Studies (General)
- Information Technology (Tech)
- Office Administration (General)
- Associate Degree in Social Work
- Bachelors in Science Social Work
Affiliations
- Social Work Student Association
- Participate in homeless feedings with the Rotaract Club
Accomplishments
- Best dressed cadet in the Barbados Cadet Corp
- Received leadership rank of staff sergeant in the Barbados Cadet Corps
- Perfect Attendance record in the Barbados Cadet Corp
Timeline
Social Work (Internship)- Communty Project
The University of the West Indies
2023.09 - 2024.04
Corporate Affairs- Clerical Officer
Company Strike off database
2023.02 - Current
Data Entry Clerk
Ministry of Health and Wellness
2021.09 - 2023.02
Social Worker (Internship)
The National Assistance Board
2019.04 - 2019.07
Clerical Officer
The Government Printing Department
2014.04 - 2018.11
Clerical Officer
Ministry of Labour
2011.01 - 2014.04
Clerical Officer
Royal Barbados Police Force Headquarters
2010.01
Bachelor of Science - Social Work (Special)
The University of The West Indies Cave Hill Campus
Associate Degree - Social Work
Barbados Community College
Caribbean Examinations Council–General Proficiency
University of The West Indies Open Campus
Caribbean Examinations Council – General Proficiency
Springer Memorial Secondary School