Tafawa Pierre

📍 Student-led organization representing Grenadian students on campus

• Developed and executed social media campaigns to enhance engagement and visibility within the student body.
• Advised the Executive Council on communication strategies and reputational considerations during student representation matters.
• Led internal communication efforts to keep members informed, involved, and aligned with the Association’s initiatives.
• Produced graphics and video content for events and announcements, reinforcing the organization’s voice and values.
• Advocated for student needs and promoted events, building stronger connections between the Association and its members.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.

• Carried out day-to-day duties accurately and efficiently.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Successfully delivered on tasks within tight deadlines.
• Demonstrated respect, friendliness, and willingness to help wherever needed.

• Projects Completed
• 1. Develop Health and Safety Content
• Drafted emergency plan
• Hurricane tips promotion
• 2. Create Social Media Content
• Graphic Design
• Content planning & research
• Social Media Marketing
• Video-graph and editing
• Post Strategies
• 3. Design and Development of Company Calendars
• Photography
• Photo-editing
• Graphic Design
• Communication

• Projects Completed
• 1. Develop Customer Service and Communication Modules for remote Training and Development
• Content Research and Development
• PowerPoint and Video Development of each Module
• 2. Human Resource Administration
• Analysis of the Job Application Process
• Design of a Job Application Form for online users
• Analysis of Recruitment and Selection Process
• 3. Create Social Media Content
• Product Research
• Graphic Design
• Social Media Marketing
• 4. Design, and Development of Company Calendars Photography
• Graphic Design
• Communication