Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sydney Braddock

Courtenay,BC

Summary

Strategic-Thinker, Solution-Finder, Operations Optimizer and Results Based Email/SMS Marketer.

Overview

2
2
years of professional experience

Work History

Freelance Email Marketer

Washclub
Queens, NY
10.2023 - Current
  • Developed and implemented email marketing campaigns to increase customer engagement and revenue.
  • Created and optimized email content for increased click-through rates, open rates and revenue.
  • Monitored key performance metrics such as open rate, click-through rate, bounce rate, unsubscribe rate.
  • Performed A and B testing of subject lines, copywriting, visuals and call-to-action buttons.
  • Managed email automation tools with Klaviyo.
  • Created high quality visual designs that are both aesthetically pleasing and intuitive for users.
  • Created engaging copy that follows email and SMS best practices.
  • Set up email campaigns and automations within multiple ESP's.

Email Marketing Specialist

Flowium
Staten Island, NY
09.2022 - Current
  • Developed and implemented email marketing campaigns to leverage revenue growth and customer engagement.
  • Created and optimized email content for increased click-through rates, open rates and revenue.
  • Worked closely with clients to implement strategies for individual businesses, while using best practices to ensure high performance.
  • Monitored key performance metrics such as open rate, click-through rate, bounce rate, unsubscribe rate.
  • Performed A and B testing of subject lines, copywriting, visuals and call-to-action buttons.
  • Managed email automation tools such as MailChimp and Klaviyo.
  • Managed SMS campaigns and automations in tools such as Klaviyo, Postscript and Attentive.
  • Researched new technologies and industry trends related to email marketing best practices.
  • Worked closely with design, copy and technical teams to develop creative concepts for emails that meet branding objectives.
  • Audited existing email and SMS strategies for clients to improve KPI's and overall success.

Digital Content Manager/Office Manager

Comox Valley Acupuncture & Traditional Chinese Medicine
Courtenay, BC
11.2021 - Current
  • Executed social media campaigns across various platforms, being mindful of branding practices.
  • Devised digital media strategies to optimize reach and engagement with content.
  • Created graphics and captured original photography to develop visual assets for content.
  • Interacted with users and followers across digital platforms to encourage dialogue.
  • Applied strong writing, editing and proofreading abilities to each assignment to produce best possible content.
  • Formatted articles, blogs and landing pages for ad campaigns and promotional content.
  • Studied industry best practices for SEO and content strategy.
  • Expanded customer base by successfully emailing prospects to enhance conversion rates.

Education

Bachelor of Arts - Marketing

Saint Mary's University
Halifax, NS
06.2019

Certificate - Hospital Unit Clerk

North Island College
Campbell River, BC
05.2021

Certificate - Deaf Studies/American Sign Language

Nova Scotia Community College
Dartmouth, NS
06.2018

Skills

  • Market trend analysis
  • Social media management
  • Marketing strategy
  • Brand development and awareness
  • Lead generation
  • Google Analytics
  • Search engine optimization (SEO)
  • Online marketing and advertising
  • Friendly, positive attitude
  • Canva specialist
  • Copywriting, editing and review
  • Consistent brand messaging
  • Content development

Languages

English
Native/ Bilingual
French
Professional
American Sign Language
Full Professional

Timeline

Freelance Email Marketer

Washclub
10.2023 - Current

Email Marketing Specialist

Flowium
09.2022 - Current

Digital Content Manager/Office Manager

Comox Valley Acupuncture & Traditional Chinese Medicine
11.2021 - Current

Bachelor of Arts - Marketing

Saint Mary's University

Certificate - Hospital Unit Clerk

North Island College

Certificate - Deaf Studies/American Sign Language

Nova Scotia Community College
Sydney Braddock