Stephanie Haynes
Lot 13, Phase 3, Lammings,St.Joseph, Barbados
Summary
Organized and dependable, known for reliability with a willingness to learn and apply new skills.
Experienced with maintaining accurate records and handling various office tasks efficiently as well as providing good supervision.
Utilizes strong organizational skills and attention to detail to manage daily administrative duties.
Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
32
32
years of professional experience
Work History
Supplementary Clerk
Caribbean Examinations Council
02.2008 - 08.2023
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of assignments.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Maintained confidentiality of sensitive information, adhering strictly to privacy policies.
- Compiled and analyzed data to produce reports.
- Supported staff on special assignments and ad hoc projects.
- Trained new clerks on company procedures and techniques effectively contributing to their integration into the team.
Exam Invigilator
Ministry Of Education, Science And Technology
04.2006 - 04.2013
- Checked student identification thoroughly, verifying eligibility for specific exams and preventing incidents of academic dishonesty.
- Ensured exam integrity by meticulously monitoring student behavior during test sessions.
- Maintained accurate records of exam attendance, documenting any absences or discrepancies in accordance with established protocol.
- Conducted thorough inspections of examination rooms before and after tests, identifying potential security breaches or instances of cheating.
- Managed unexpected situations during exams calmly and effectively, resolving issues quickly without disrupting the testing process for other students.
- Provided clear instructions to students regarding exam procedures, minimizing confusion and ensuring comprehensive understanding of expectations.
- Maintained a quiet and orderly testing environment for optimal student focus and concentration.
- Contributed to a positive testing atmosphere by remaining approachable and professional at all times while maintaining strict adherence to exam protocols.
- Assisted in the setup and breakdown of examination rooms, adhering to strict guidelines for proper seating arrangements and materials distribution.
- Facilitated smooth transitions between exam sections by announcing time remaining updates periodically throughout each session.
- Attended training sessions on updated exam policies or procedures as needed, ensuring continued compliance with changing standards for invigilation practice.
- Responded efficiently to student inquiries during examinations while maintaining an impartial demeanor that prioritized fairness within the testing environment.
- Collected completed exams promptly at the end of each session, ensuring secure storage until grading could take place.
- Distributed examination materials efficiently to students while maintaining strict adherence to time schedules.
Sales Assistant
Shoe Masters Ltd
01.1992 - 01.1994
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Established rapport with customers using active listening and interpersonal skills.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
CSEC - Certificates - Business
St. Leonard’s Girls
Richmond Gap, St. Michael07-2011
Diploma - Clothing Craft
Samuel Jackman Prescod Polytechnic
Wildey, St. Michael09-1991
Skills
- Administrative support
- Administrative tasks
- Quality control
- Scanning and copying
- Confidentiality
- Attention to detail
- Time management
- Materials organization
- Staff supervision
Horticulture,
I enjoy planting food crops such as Egg plant, pumpkins, squash, cucumbers and a variety of herbs. In additi
Languages
English
Native language
American sign language
Intermediate
B1
Timeline
Supplementary Clerk
Caribbean Examinations Council
02.2008 - 08.2023
Exam Invigilator
Ministry Of Education, Science And Technology
04.2006 - 04.2013
Sales Assistant
Shoe Masters Ltd
01.1992 - 01.1994
CSEC - Certificates - Business
St. Leonard’s Girls
Diploma - Clothing Craft
Samuel Jackman Prescod Polytechnic
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