SOPHIA L. PRICE
16 Sheraton Park,Christ Church,
Summary
Friendly, loyal, and dedicated professional with extensive experience in customer relations and office management. Proven ability to handle client queries and complaints effectively while maintaining a high level of service. Strong organizational skills with a keen eye for detail and a commitment to excellence. Seeking a position that allows for personal and professional growth while contributing positively to the organization.
Overview
31
31
years of professional experience
1
1
Language
Work History
Client Services Coordinator
Elegant Resorts
04.2011 - 03.2022
- Oversee daily office operations, ensuring efficient workflow
- Manage accounts payables and receivables, preparing financial spreadsheets for accountants
- Provide exceptional service to clients, addressing inquiries and resolving complaints
- Maintain communication with Head Office to ensure alignment on client needs.
Owner/Operator
Retail Clothing Store
08.2008 - 04.2011
- Managed all aspects of the retail business, including inventory management and customer service
- Developed marketing strategies to increase sales and customer engagement.
Front Office Supervisor
Blue Horizon Hotel
07.2007 - 08.2008
- Supervised a team of receptionists and night auditors, ensuring high standards of service
- Prepared daily, weekly, and monthly reports, including payroll and guest feedback analysis
- Handled guest complaints and ensured a positive experience for all visitors.
Secretary/Registrar
Seventh, day Adventist Junior Academy
Rochester, NY
01.2002 - 12.2003
- Registered students and managed tuition payments, providing administrative support to staff and parents
- Took minutes during staff meetings and assisted with various inquiries.
Reservations Supervisor
Elegant Hotels Group
02.2000 - 09.2001
- Led a team of reservations agents, ensuring accurate bookings and customer satisfaction
- Conducted site inspections and prepared reports for management.
Reservations Agent
Elegant Hotels Group
11.1994 - 02.2000
- Managed incoming calls and bookings, ensuring a seamless reservation process for guests
- Prepared arrival packets and checked room availability.
Relief Cashier
Tamarind Cove Hotel
10.1993 - 11.1994
- Handled cash floats and reconciled daily takings, ensuring accurate financial reporting.
Receptionist
Tamarind Cove Hotel
09.1991 - 11.1994
- Provided front desk services, checking guests in and out while addressing their needs.
Wine Steward
Tamarind Cove Hotel
11.1990 - 09.1991
- Assisted guests with wine selections and served beverages during dining experiences.
Education
Bachelor of Science - Nutrition And Dietetics,
University of The Southern Caribbean
Trinidad05.2025
Associate of Arts - Hotel Catering And Institutional Operations
Barbados Community College
Barbados1990
The Alexandra School
Skills
- Food and Nutrition
- Office Procedures
- Principles of Business
- Social Studies
- Mathematics
- Spanish
- ADDITIONAL SKILLS
- Proficient in
- Microsoft Office Suite (Word, Excel, PowerPoint) and Digital Media
- Internet savvy with experience in email communication and web navigation
- Strong interpersonal skills with a focus on customer service
- Completed courses in Customer Service Skills, Etiquette, and Telephone Etiquette
Timeline
Client Services Coordinator
Elegant Resorts
04.2011 - 03.2022
Owner/Operator
Retail Clothing Store
08.2008 - 04.2011
Front Office Supervisor
Blue Horizon Hotel
07.2007 - 08.2008
Secretary/Registrar
Seventh, day Adventist Junior Academy
01.2002 - 12.2003
Reservations Supervisor
Elegant Hotels Group
02.2000 - 09.2001
Reservations Agent
Elegant Hotels Group
11.1994 - 02.2000
Relief Cashier
Tamarind Cove Hotel
10.1993 - 11.1994
Receptionist
Tamarind Cove Hotel
09.1991 - 11.1994
Wine Steward
Tamarind Cove Hotel
11.1990 - 09.1991
Bachelor of Science - Nutrition And Dietetics,
University of The Southern Caribbean
Associate of Arts - Hotel Catering And Institutional Operations
Barbados Community College
The Alexandra School
Similar Profiles
SHIVAM PURISHIVAM PURI
Chief Officer at Elegant Marine Services pvt ltd (Fleet Management)Chief Officer at Elegant Marine Services pvt ltd (Fleet Management)
Erin Nicole HendersonErin Nicole Henderson
Office Manager at Elegant Living MagazineOffice Manager at Elegant Living Magazine
Bevon MckoyBevon Mckoy
Event Organizer at Elegant LoftEvent Organizer at Elegant Loft