Shyonte Yarde
Bridgetown,Barbados
Summary
Dynamic hospitality professional with experience in hospitality,excelling in customer communication and problem-solving. Proven ability to enhance guest experiences through attentive service and effective upselling strategies. A quick learner and adaptable team player, committed to maintaining high standards in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Waitress
Sandy Lane Hotel
Bridgetown , St James
2021.12 - Current
- Prepared and served espresso-based beverages and specialty drinks.
- Completed day-to-day duties accurately and efficiently.
- Seating Guest
- Assisted in setting tables with appropriate utensils, napkins, and decorations to enhance guest experience.
- Serving guest food and beverages.
- Analyzed customer data to identify opportunities for upselling or cross-selling products and services.
- Greeted guests upon arrival, creating a welcoming atmosphere.
- Answered phone calls from internal and external customers, including taking reservations.
Hospitality Trainee
Sandals Royal Barbados
Bridgetown
2021.09 - 2025.10
- Worked successfully with deparments to accomplish goals and address issues .
- Maintained a neat, organized front of house area at all times.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Grade 3 - English Language
Deighton Griffith Secondary
Christ Church2019-01
Grade 2 - Home Management
Deighton Griffith Secondary
Christ Church Grade 2 - Principles Of Business
Deighton Griffith Secondary
Christ Church Certificate - Tourism And Hospitality
Sandals Royal Barbados
Christ Church Skills
- Team collaboration
- Quick learner
- Efficient task completion
- Customer communication
- Problem solving
- Adaptability
- Active listening
References
References available upon request.
Timeline
Waitress
Sandy Lane Hotel
2021.12 - Current
Hospitality Trainee
Sandals Royal Barbados
2021.09 - 2025.10
Grade 3 - English Language
Deighton Griffith Secondary
Grade 2 - Home Management
Deighton Griffith Secondary
Grade 2 - Principles Of Business
Deighton Griffith Secondary
Certificate - Tourism And Hospitality
Sandals Royal Barbados