Summary
Overview
Work History
Education
Skills
Hobbies
References
Timeline
Generic

Shena Bishop

Summary

Organized and dedicated Secretary/Administrative Assistant providing exceptional customer service. Maintains professional appearance and demeanor and completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills, offering keen attention to detail. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

29
29
years of professional experience

Work History

Secretary

AMC Law Chambers
04.2018 - 05.2023
  • Managed phone system and enthusiastically greeted callers.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Provided general secretarial and clerical support inclusive of typing, copying, faxing, and filing documents.
  • Organized files for court proceedings.
  • Diligently edited legal correspondence for grammar and spelling.

Secretary

Endave Chambers
03.2013 - 04.2018
  • Managed phone system and enthusiastically greeted callers.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Provided secretarial and clerical support inclusive of typing, copying, faxing, and filing documents.
  • Filed documents with court on behalf of attorney.
  • Prepared and processed invoices for attorney billing.

Secretary

K9 King Security And Bailiff Services
08.2008 - 05.2010
  • Handled daily scheduling tasks and provided administrative support for entire staff.
  • Maintained daily/monthly report documents, memos and invoices.
  • Maintained confidentiality of information regarding clients and company.
  • Provided all secretarial/clerical support including typing, copying, faxing and filing documents.
  • Responded to inquiries from callers/potential clients seeking information.
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled cash transactions, maintained sales, weekly payroll and payments records accurately.

Receptionist/Secretary

FIA Consulting Inc.
01.1997 - 12.2007
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Corresponded with clients through email, telephone, or postal mail.
  • Maintained confidentiality of information regarding clients and company.
  • Provided secretarial/clerical support including typing, copying, faxing, emailing and filing documents.
  • Handled cash/cheque transactions and maintained sales and payments records accurately.
  • Assisted with data entry for POS systems as needed.

Office Assistant/Supervisor

Reliance Enterprises
02.1995 - 07.1996
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Maintained and updated office records.
  • Ordered office supplies and kept office stocked with needed resources to operate smoothly.
  • Collaborated with staff to complete assigned tasks.
  • Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
  • Delivered supervision for mini-mart and video store staff.

Office Assistant

Babco Auctions
06.1994 - 08.1994
  • Operated computer/cash register for cash and cheque transactions to complete customer purchases.
  • Stocked, tagged and displayed merchandise as required.
  • Entered data in various spreadsheets and databases.

Education

Springer Memorial Secondary

Skills

  • Organization
  • Editing and Proofreading
  • Event Planning
  • Customer/Client Relations

Hobbies

Reading

Meeting/Encouraging persons

Crafting

Decorating and Creating (Gift Baskets)


References

Mrs. Ondene Kirton

Attorney-at-Law

(246)231-7801


Ms. Shaunda Bowen

(246)250-3647

Timeline

Secretary

AMC Law Chambers
04.2018 - 05.2023

Secretary

Endave Chambers
03.2013 - 04.2018

Secretary

K9 King Security And Bailiff Services
08.2008 - 05.2010

Receptionist/Secretary

FIA Consulting Inc.
01.1997 - 12.2007

Office Assistant/Supervisor

Reliance Enterprises
02.1995 - 07.1996

Office Assistant

Babco Auctions
06.1994 - 08.1994

Springer Memorial Secondary

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Shena Bishop