Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shanyka Bryan

Bridgetown

Summary

Dedicated server with exceptional customer service skills and a strong commitment to health and safety standards. Experienced in training staff and resolving guest inquiries effectively. Nonetheless, I am determined to expand my job knowledge and branch out taking on a different role in the service industry. If given the opportunity I will prove my application to be worthy.

Overview

13
13
years of professional experience
2015
2015
years of post-secondary education

Work History

Server

Sandals Barbados
Bridgetown
04.2018 - Current
  • Provided exceptional customer service in a high-volume dining environment.
  • Trained new servers on menu details and service protocols.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Followed health safety guidelines when preparing and serving food products.
  • Addressed complaints to kitchen staff and served replacement items.

Server Trainee

Sandals Barbados
Bridgetown
01.2016 - 12.2016
  • Delivered meals promptly while ensuring guest satisfaction throughout.
  • Resolved guest inquiries and concerns with professionalism and courtesy.
  • Adhered to health and safety standards while serving food and beverages.
  • Maintained a professional attitude while working in a fast-paced environment.

Librarian Volunteer

Queens’ Library
Jamaica,Queens
09.2012 - 11.2013
  • Organized and shelved returned materials according to library classification system.
  • Helped maintain a clean and welcoming environment within the library.
  • Engaged with community members to promote library services and programs.
  • Updated patron records in the circulation database, including address changes, lost cards.

Education

High School For Community Leadership
Jamaica, Queens, NY

Harrison’s College
Bridgetown, NY

Some College (No Degree) - Psychology

University of The West Indies
Bridgetown, St.M

Skills

  • Customer service
  • Food safety compliance
  • Menu knowledge
  • Training new staff
  • Team collaboration
  • Complaint resolution
  • Problem solving
  • Time management
  • Attention to detail
  • Adaptability
  • Customer feedback management
  • Performance improvement
  • Service prioritization

Timeline

Server

Sandals Barbados
04.2018 - Current

Server Trainee

Sandals Barbados
01.2016 - 12.2016

Librarian Volunteer

Queens’ Library
09.2012 - 11.2013

High School For Community Leadership

Harrison’s College

Some College (No Degree) - Psychology

University of The West Indies
Shanyka Bryan