Shanda Carr

• Maintained safety and security protocols within the facility, ensuring compliance with regulations.
• Managed inmate behavior through effective communication and conflict resolution techniques.
• Collaborated with multidisciplinary teams to develop rehabilitation programs for inmates.
• Engaged inmates in constructive dialogue, promoting positive behavioral changes and rehabilitation efforts.
• Ensured prison security by conducting regular cell searches and maintaining strict adherence to safety protocols.
• Managed high-risk situations calmly and effectively, using de-escalation techniques when necessary.
• Improved communication between staff members through regular meetings addressing concerns or sharing updates on prison operations.
• Escorted inmates to and from cells, court, hospitals, and medical appointments.
• Tracked inmates through head counts, visitor logs, and scheduled activities.

• Led cross-functional teams to streamline project delivery and enhance operational efficiency.
• Developed strategic plans to optimize network performance and resource allocation.
• Mentored junior staff, fostering professional development and promoting a collaborative team environment.
• Analyzed performance metrics, identifying areas for improvement and driving continuous enhancement initiatives.
• Coordinated major infrastructure projects, managing timelines and stakeholder communication effectively.
• Oversaw budget management processes, ensuring alignment with organizational goals and financial sustainability.
• Maximized performance by monitoring daily activities and mentoring team members.
• Controlled costs to keep business operating within budget and increase profits.
• Reduced operational costs through comprehensive process improvement initiatives and resource management.
• Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.

• As a Combat specialist, my role is to provide robust Role 2 light manoeuvre at very high readiness support to 16 Air Assault and (United Kingdom Special forces) UKSF.
• These roles include:
• Personnel Administration: maintaining Joint Personnel and personal records for all sub-unit personnel.
• Support soldiers in warzones such as Afghanistan, Oman, Iraq. Also Cyprus, USA, Canada and across Europe.
• Discipline records: producing timely unauthorised absence documentation.
• Finance Docs: maintaining soldiers pay accounts in accordance with regulations.
• Information Administration: staff support and operational duties.

• The primary focus of Customer Operations is to deliver industry leading customer service, putting the customer at the heart of everything we do.
• Assisted with international/foreign Cheques and process them accordingly.
• Handling internal memos and account switching for customers.
• Check customers account details and make sure they are up to date.
• Managing all customer's accounts and servicing on accounts and product offerings.
• Meet and greet customers as they come in for meetings and appointments.
• Deal with all their day-to-day needs through identifying what is right for the customer and showing customers different ways that we can help them.
• Work with an operational team to handle multitudes of account activities for any of our 15 million customers on a daily basis.

• As a forestry officer, I was responsible for:
• Inspection of the forest for hazards and recommend forest fire prevention or control Measures.
• Conducted forest health assessments to evaluate ecosystem conditions and identify areas for improvement.
• To report forest fires and report damages back to base by radio.
• Implemented conservation strategies to protect wildlife habitats and promote biodiversity within managed areas.
• Coordinated community outreach programs to educate the public on sustainable forestry practices and environmental stewardship.
• Provided mutual aid to local law enforcement agencies as dispatched to combat crime and promote safe neighborhoods for citizens.
• Ensured public safety by patrolling designated areas regularly, addressing potential hazards promptly, and enforcing rules consistently throughout the park grounds.
• Contributed to the overall success of the park by adapting quickly to new challenges and continuously finding innovative ways to fulfill the mission of preserving natural resources for future generations.

My role as a marine engineering mechanic was to:

• Operate hand and power tools associated with marine engines and assist with repairs.
• Inspected and tested equipment to locate worn and damaged parts.
• Conducted routine maintenance and inspections to uphold safety and performance standards.
• Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
• Assist in fabrication of equipment.
• Collaborated with team members to complete large-scale projects, ensuring timely completion and high-quality workmanship.
• Participated in ongoing training programs to stay current on industry trends and best practices.
• Test marine engine and equipment to determine needs for repairs or adjustments.
• Perform repairs on gasoline and marine engines using schematic charts and Mechanical manuals.