Shakeira Farnum
Farmers St. Thomas
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Detail-oriented with experience in customer service, data entry and office management.
Overview
4
4
years of professional experience
Work History
Administrative Assistant /Team Leader
Garfield Gaskin Customs Brokers
12.2019 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Assisted development and implementation of new administrative procedures.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Managed filing system, entered data and completed other clerical tasks.
- Liaised between clients and vendors and personnel within government organizations for an effective clearance of cargo .
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Trained staff on operating procedures and company services.
- Handle work allocation
Education
Lester Vaughn Secondary School
Cane Garden , St Thomas 2010
Skills
- Report Writing
- Mail Handling
- Invoice Processing
- Document Control
- Research
- Letter Preparation
- Spreadsheet Management
- Scheduling
- Data Entry
- Client Relations
- Computer Skills
- Meticulous Attention to Detail
- Excel Spreadsheets
- Critical Thinking
- Coordination
- Training and Coaching
- Deadline-Oriented
- Quality Assurance
Timeline
Administrative Assistant /Team Leader
Garfield Gaskin Customs Brokers
12.2019 - Current
Lester Vaughn Secondary School
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