Selina Goodfellow
Bridgetown,08
Summary
Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
13
13
years of professional experience
Work History
Customer Service Attendant
Massy Stores Ltd
Bridgetown, WI
11.2006 - 06.2019
My duties was including packing and carrying out the customers groceries to their vecihles.Also showed the customers where they can locate any thing in the store if they need to.Also i use to help the elderly to shop for their food stuff.
- Used proven techniques to de-escalate angry customers during telephone interactions.
- Developed strong customer relationships to encourage repeat business.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Skills
- Credit Card Payment Processing
- Report Creation
- Report Generation
- Efficient and Detail-Oriented
- Understanding Customer Needs
- Upbeat and Positive Personality
- Responding to Difficult Customers
- Multitasking and Prioritization
Timeline
Customer Service Attendant
Massy Stores Ltd
11.2006 - 06.2019