SELENA MOHAMMED
Forde's Land Silver Hill Christ Church ,08
Summary
Motivated individual with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Compassionate childcare professional with strong skills in early childhood education, activity planning, and child supervision. Committed to creating engaging learning experiences in a safe, nurturing environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Private Babysitter
Self Employment
01.2025 - Current
- Supervised children's activities, ensuring safety and engagement at all times.
- Planned and executed daily schedules that balanced educational and playful activities.
- Organized playdates and group activities to enhance social skills among children.
- Maintained a clean and organized play area to promote a healthy environment.
- Documented daily activities, including meals, naps, and milestones achieved.
- Created engaging storytime sessions to enhance language and literacy skills.
Customer Service Representative/Assistant Photographer
Pro Photo Studio
04.2024 - 04.2025
- Assisted customers with inquiries and product selections in a fast-paced studio environment.
- Managed appointment scheduling for clients and photographers to ensure smooth operations.
- Provided technical support for photography equipment and software used in the studio.
- Managed office supplies and equipment inventory efficiently.
- Coordinated and managed daily administrative operations of the office.
Live-In Nanny
Coralita
04.2024 - 10.2024
- Supervised daily activities and routines for children in a safe environment.
- Prepared nutritious meals and snacks tailored to children's dietary needs.
- Organized educational games and activities to promote learning and development.
- Managed household tasks, including laundry and light cleaning as needed.
- Created a structured schedule balancing playtime, education, and rest periods.
- Played games with the kids that encouraged learning through fun activities.
- Organized indoor and outdoor activities to keep the kids occupied.
- Created age-appropriate crafts that helped stimulate creativity in the kids.
Private Babysitter
Crystal Care
09.2023 - 09.2024
- I worked with ages from 6 months and up.
- Changed diapers and potty trained toddlers.
- Read stories, sang songs and played music to entertain children.
- Kept accurate records of daily activities including meals served, naps taken and medications administered if necessary.
- Maintained a safe environment by supervising all activities closely.
- Performed light housekeeping duties related to childcare such as tidying up toys or washing dishes used during meal preparation.
- Created age-appropriate activity plans that promoted learning through fun experiences.
Nursery Assistant
Toddlers Paradise
07.2023 - 10.2023
- Assisted in planning and implementing age-appropriate activities for the children.
- Prepared snacks and meals for the nursery children according to dietary requirements.
- Provided emotional support, guidance and care to all nursery children.
- Organized play areas with toys, games and equipment to encourage learning through play.
- Helped children develop their independence skills such as dressing themselves or using cutlery correctly.
Customer Service Representative
KM2 Solutions[American Credit Acceptance]
05.2022 - 07.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Developed strong relationships with customers by providing personalized assistance and support.
- Processed customer transactions accurately using company software systems.
- Documented interactions with customers in compliance with company standards and protocols.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
In-Home Babysitter
Sue
09.2021 - 07.2022
- Organized activities such as games, crafts, reading, outdoor play and other age-appropriate activities.
- Assisted with homework and tutoring when requested by parents.
- Maintained a clean and healthy environment in the home while caring for the children.
- Read stories to young children to help develop language skills.
Pro Photo Studio
Stephen
02.2021 - 03.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Pro Photo Studio
Education
Certificate in First Aid -
Heart And Stroke Foundation
07-2025
Certificate - Child Care And Nursery Management
Samuel Jackman Prescod Institute of Technology
High School Diploma -
Deighton Criffith Secondary School
CXCS - English A-Grade 3
George Lamming Primary School
Erdiston Primary School
Introduction to Special Needs -
Erdiston Teachers' Training College
Skills
- Homework assistance
- Schedule management
- Early childhood education
- Activity planning
- Meal preparation and supervision
- Microsoft Office proficiency
- Time management
- Effective communication
- Office administration and record keeping
- Organizational skills
- QuickBooks expertise
- First aid and CPR certification
- Customer service and support
- Call handling and attention to detail
Certification
- Beginner's Sewing Class, 10/01/20 - 11/01/20
- Child Care and Nursery Management, 09/01/22 - 03/01/23
- First Aid, SJPI
References
- Roseanna Tudor: 231-1112
- Kerryann Ifill: 826-9797
Timeline
Private Babysitter
Self Employment
01.2025 - Current
Customer Service Representative/Assistant Photographer
Pro Photo Studio
04.2024 - 04.2025
Live-In Nanny
Coralita
04.2024 - 10.2024
Private Babysitter
Crystal Care
09.2023 - 09.2024
Nursery Assistant
Toddlers Paradise
07.2023 - 10.2023
Customer Service Representative
KM2 Solutions[American Credit Acceptance]
05.2022 - 07.2023
In-Home Babysitter
Sue
09.2021 - 07.2022
Pro Photo Studio
Stephen
02.2021 - 03.2022
Certificate in First Aid -
Heart And Stroke Foundation
Certificate - Child Care And Nursery Management
Samuel Jackman Prescod Institute of Technology
High School Diploma -
Deighton Criffith Secondary School
CXCS - English A-Grade 3
George Lamming Primary School
Erdiston Primary School
Introduction to Special Needs -
Erdiston Teachers' Training College