Satoria Maynard
Black Rock, St. Michael
Summary
Proven track record in the automotive industry and administrative support with a personal commitment to excellence through consistency and enhancing client trust and repeat business through accurate estimates and efficient communication. Skilled in cost estimating and Microsoft Office, with strong interpersonal abilities and demonstrated resourcefulness.
Overview
9
9
years of professional experience
Work History
Collision Repair Estimator & Admin Assistant
Platinum Motors
03.2020 - Current
- Tracked repair jobs and provided professional, timely and knowledgeable updates to insurance officers and clients on repair statuses, parts orders etc to effectively manage their expectations
- Scheduled repair bookings to maximize profitability, track jobs to completion and provide revised estimates & tax invoices
- Research replacement parts using OEM systems and review out of stock items to facilitate cost and time effective solutions to reduce wait times resulting in greater customer satisfaction
- Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities
- Briefly managed petty cash transactions & insurance receivables and requested payments for outsourced items (2020- 2021)
- Organized outlook email communications using flagged msgs, special commands, to-do lists and delayed deliveries to ensure timely responses
Administrative Assistant
Roana Enterprises
10.2015 - 03.2020
- Prepared and proofread daily inspection reports, illustrations and letters for insurers under strict deadlines
- Liased with garages and insurers, tracked job progress and informed on challenges affecting the authorized scope of work
Education
Bachelors Of Science - Chemistry (Upper 2nd Class Honours)
University of The West Indies
Cave Hill Campus2015
8 C.A.P.E Certificates, 8 C.X.C Certificates -
The Combermere School
Waterford, St. Michael2011
Skills
- Good written and interpersonal skills, computer literate and Microsoft Office proficient
- Working knowledge of cost estimating and insurance procedures
- Eye for detail, good independent judgement and strong work ethic
- Resourceful
References
Tyrone Sargeant
Insurance Loss Adjuster
234-3183
Mark Roach
Bodyshop Manager
Nassco Ltd.
234-8235
Timeline
Collision Repair Estimator & Admin Assistant
Platinum Motors
03.2020 - Current
Administrative Assistant
Roana Enterprises
10.2015 - 03.2020
Bachelors Of Science - Chemistry (Upper 2nd Class Honours)
University of The West Indies
8 C.A.P.E Certificates, 8 C.X.C Certificates -
The Combermere School