Sasha Trotman
Summary
•Dedicated housekeeping professional with a proven track record at Radisson Aquatica Resort Barbados, enhancing guest satisfaction through meticulous cleaning and responsive service. Skilled in teamwork and customer service, I excel in maintaining pristine environments and addressing guest needs promptly, ensuring a welcoming atmosphere while upholding high cleanliness standards.
•Experienced with conducting surveillance and managing access control to prevent unauthorized entry. Utilizes strong observational skills to identify and address potential security threats effectively. Knowledge of emergency response procedures, ensuring swift and appropriate action during incidents.
Overview
14
14
years of professional experience
Work History
Housekeeper
Radisson Aquatica Resort Barbados
Bridgetown, Barbados
08.2023 - Current
- Maintained high cleanliness standards in guest rooms and common areas.
- Executed thorough cleaning tasks using industry-standard tools and products.
- Reported maintenance issues to management for prompt resolution.
- Enhanced guest satisfaction through attention to detail in room presentation.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Housekeeper
The Club Barbados
Holetown, Barbados
07.2021 - 08.2023
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Supported event setups and tear-downs, ensuring spaces were returned to their original state in timely manner.
Security Officer
Guardsman Security Services
Warrens, St. Michael
03.2012 - 07.2012
- Monitored premises to ensure safety and security of property and personnel.
- Responded promptly to emergencies, providing first aid and coordinating response efforts.
- Conducted regular patrols, identifying and addressing potential security hazards.
- Developed reports detailing incidents, observations, and actions taken during shifts.
- Implemented access control measures to regulate entry into high-security areas.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Education
West Terrace Primary School
West Terrace 2001
Windsor High School
St. MichaelCare of The Elderly And First Care - Nursing
The Barbados Red Cross Society
Bridgetown 07-2016
Skills
- Teamwork
- Housekeeping
- Customer service
- Childcare support
Timeline
Housekeeper
Radisson Aquatica Resort Barbados
08.2023 - Current
Housekeeper
The Club Barbados
07.2021 - 08.2023
Security Officer
Guardsman Security Services
03.2012 - 07.2012
West Terrace Primary School
Windsor High School
Care of The Elderly And First Care - Nursing
The Barbados Red Cross Society