SAMANTHA BROOMES
57 Serenity Drive Ocean City
Summary
Dynamic and strategic leader with a proven track record in driving organizational success and fostering collaborative team environments. Expertise in developing and implementing high-impact strategies that ensure operational excellence while navigating evolving business landscapes. Exceptional communication skills, combined with a robust background in project management, financial oversight, and stakeholder engagement, consistently yield measurable results. With over ten years of experience, a commitment to cross-cultural team management, and an entrepreneurial mindset, the ability to forge strategic alliances with organizational leaders enhances alignment with key business initiatives for optimal profitability.
Overview
16
16
years of professional experience
Work History
Client Executive - Eastern Caribbean
Fujitsu Caribbean (Barbados) Ltd
09.2016 - 12.2025
- Collaborated with cross-functional teams for successful product launches and coordinated marketing efforts.
- Implemented process improvements resulting in reduced turnaround times for key projects.
- Developed and executed strategic plans aligning with organizational goals and industry trends.
- Analyzed market data to identify opportunities for business expansion and competitive advantage.
- Collaborated with stakeholders to ensure alignment on project objectives and deliverables.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Analyzed market trends and competitor activities to identify growth opportunities for brand positioning.
- Presented regular updates to senior leadership, demonstrating progress towards key objectives and securing ongoing support for marketing initiatives.
Regional Account Executive
Massy United Insurance
01.2015 - 09.2016
- Responsible for eight (8) territories and their performance against target and key performance indicators
- Managing relationships with Agents and Salesmen
- Implement recommendation to improve growth and development strategies
- Local responsibility for top revenue generating clients
- Reviewed orders and client requests to streamline delivery services and resolve material shortages.
- Liaised between parent company and independent distributors.
Corporate Sales Manager
Cable & Wireless Communication
09.2012 - 09.2014
- Offered ICT solution to Government, Financial and Tourism Sectors
- Developed and executed strategic sales initiatives to drive revenue growth across multiple sectors.
- Negotiated contracts with high-value clients, ensuring favorable terms and long-term partnerships.
- Fostered relationships with key clients, enhancing customer retention and satisfaction levels.
- Accomplished sales goals and boosted revenue $1.3M through product knowledge and customer relationship management.
- Biggest qualitative achievement change of customer perception & Relationship that resulted in a strategic partnership.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
Enterprise Manager
Cable & Wireless Communication
08.2009 - 09.2012
- Led cross-functional teams to enhance service delivery and operational efficiency.
- Implemented strategic initiatives to improve customer satisfaction and retention rates.
- Analyzed market trends to inform product development and competitive positioning.
- Managed budget allocations to optimize resource utilization across projects and initiatives.
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
Education
Diploma - Marketing
General Insurance Association of Barbados
01.2017
BSc - Business Administration, dual minor in Marketing
Barbados Institute of Management and Productivity
Wildey, St Michael01.2005
Skills
- Competitive Analysis
- Corporate Governance
- Strategic Partnership Development
- Customer Relationship Management
- Brand positioning
- CRM management
- B2B sales
- Target audience identification
Representative Clients
- CIBC First Caribbean, Warrens, Bridgetown, St Michael
- Sol Group, Cedar Court, Wildey, St Michael
- Massy Barbados, Dome, Warrens, St Michael
Achievement Highlights
- Earned repeated commendations for sales leadership throughout +10-year tenure
- Developed and implemented strategic partnership with clients within the finance industry that rebound to mutual success of both companies
- Exceeded revenue targets and grown Enterprise market segment
- Developed and maintained relationship with cross-national teams
- Mentor & Coach for new recruits
- Expert at conflict resolution, with training in arbitration and emotional intelligence
- Developing a customer focus strategy that address the interest of internal and external customers
Awards
- Business Development, Generated revenue of $1.3Million maintaining repeated business and recapturing largest account in history
- ICT Expertise, Contact Center and Financial Management expert with experience of presenting to an audience of 100 persons
- Sales Strategist, Top Sales strategist at LIME/FLOW for local and regional sales
- Insurance Law, Distinction
Timeline
Client Executive - Eastern Caribbean
Fujitsu Caribbean (Barbados) Ltd
09.2016 - 12.2025
Regional Account Executive
Massy United Insurance
01.2015 - 09.2016
Corporate Sales Manager
Cable & Wireless Communication
09.2012 - 09.2014
Enterprise Manager
Cable & Wireless Communication
08.2009 - 09.2012
BSc - Business Administration, dual minor in Marketing
Barbados Institute of Management and Productivity
Diploma - Marketing
General Insurance Association of Barbados