Sai Ram Reddy Maturi
Dublin
Summary
Dedicated and results-oriented professional with 4 years of management and leadership experience, including 2 years as a Store Manager and 2 years as a Restaurant Supervisor. Skilled in team leadership, customer service, inventory management, staff training, daily operations, and achieving business targets. Proven ability to manage teams efficiently, maintain high service standards, resolve customer concerns, and ensure smooth day-to-day operations. Strong communication, organizational, and problem-solving skills with a commitment to delivering excellent customer experiences and supporting business growth.
Overview
5
5
years of professional experience
Work History
Restaurant Supervisor
INDIAN TIFFINS
10.2023 - 05.2026
- Supervised daily restaurant operations, ensuring high standards of service and quality.
- Trained and mentored staff on food safety protocols and customer service excellence.
- Coordinated staff schedules to ensure adequate coverage during peak hours.
- Monitored compliance with health regulations, maintaining a safe environment for guests and employees.
- Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
- Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
- Maintained accurate records of sales, labor and other costs.
- Controlled food costs and managed inventory.
- Monitored food inventory and supplies to prevent waste.
- Directed food preparation and cooking activities to meet health and safety standards.
Store Manager
QUIK PICK
10.2021 - 05.2023
- Managed daily store operations, ensuring adherence to company policies and procedures.
- Trained and developed staff in customer service best practices and product knowledge.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
Master of Science - Data Analytics
DUBLIN BUSINESS SCHOOL
DUBLIN09-2022
Skills
- Customer service
- Multitasking and organization
- Store operations
- Customer service management
- Training and mentoring
- Cash management
- Inventory management
- Shift scheduling
- Supply ordering
- Opening and closing procedures
- Team management
- Food safety compliance
- Health and safety standards
Timeline
Restaurant Supervisor
INDIAN TIFFINS
10.2023 - 05.2026
Store Manager
QUIK PICK
10.2021 - 05.2023
Master of Science - Data Analytics
DUBLIN BUSINESS SCHOOL