Ryan Alleyne

• Maintained cleanliness and organization of the bar area, adhering to health code standards at all times.
• Prepared classic, modern, and unique cocktails for each customer.
• Coordinated with event planning teams to design custom cocktail menus tailored specifically for private parties or special occasions.
• Stored supplies according to bar policies and health code requirements.
• Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.

Bar Manager

• Developed extensive knowledge of premium Tequilas, Mezcals, and agave spirits, including production methods, regions, and flavor profiles
• Created and executed a comprehensive bar menu featuring signature tequila cocktails
• Oversaw daily bar operations including opening/closing procedures and inventory management
• Implemented efficient systems for stock rotation to reduce waste
• Supervised, trained, and mentored a team of 16 bar staff on service standards and cocktail preparation
• Created staff schedules and managed shift coverage to ensure optimal service during peak hours
• Conducted regular training sessions on new products, techniques, and responsible service practices
• Resolved customer complaints and issues to maintain high satisfaction ratings
• Maintained a welcoming, professional atmosphere at the bar
• Managed bar budget and controlled costs while maintaining quality standards
• Implemented strategies to increase beverage sales and profits
• Maintained strict adherence to health and safety regulations
• Organized and executed special events and tasting experiences

Bartender

• Expertly prepared classic and innovative cocktails with precision and consistency
• Demonstrated thorough knowledge of cocktail recipes, techniques, and proper garnishing
• Maintained extensive knowledge of spirits including production methods, regions, and flavor profiles
• Provided knowledgeable recommendations to customers based on their preferences
• Maintained high service speed during peak hours while ensuring quality and presentation
• Demonstrated proper pouring techniques, measurements, and garnishing
• Maintained clean and organized bar station during service
• Operated POS systems efficiently while handling cash and credit transactions accurately

Senior Bartender/ Bar Manager

• Created permanent & seasonal cocktail menus that increased beverage sales by introducing premium spirits and innovative recipes
• Recruited, trained, and supervised a team of 5 bartenders and 2 bar staff
• Conducted performance evaluations and provided constructive feedback to improve service quality
• Negotiated with liquor distributors and suppliers to secure favorable pricing and special allocations
• Developed and executed promotional events including tastings, spirit education classes, and themed nights
• Implemented standardized recipes and procedures to ensure consistency in product and service
• Created efficient systems for inventory management, reducing waste and product loss
• Developed comprehensive training manuals for bar staff covering all aspects of service and operations

Bellman

• Escorted guests to assigned rooms and transported luggage.
• Engaged guests in conversation about their stay at the hotel, gathering feedback for management review and potential future improvements.
• Upheld security procedures by verifying identification before releasing stored luggage items or granting access to secured areas within the property.
• Responded immediately to any guest requests or concerns and promptly resolved issues.
• Transferred luggage, bags, and other items from vehicles and main lobby to and from guest rooms with wheeled cart.
• Managed approximately 30 calls, emails and faxes per day for customers.

Bartender

• Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
• Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
• Boosted beverage sales, designing and promoting range of signature cocktails.
• Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.

Cocktail server

• Provided attentive service, regularly checking in on guests to ensure their needs were met.
• Managed cash transactions accurately, ensuring proper handling of payments and tips.
• Enhanced customer experience by efficiently taking and delivering drink orders, providing excellent service.
• Showcased extensive knowledge of cocktail menus, confidently answering questions and making recommendations to suit individual preferences.
• Collaborated with bartenders to ensure timely preparation of drinks for efficient service.

• Provided attentive service, regularly checking in on guests to ensure their needs were met.
• Ensured proper management of payments and tips through accurate transaction handling.
• Increased repeat clientele by building rapport with patrons and anticipating their preferences.
• Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
• Assisted bartenders with efficiently preparing drinks to ensure timely service for patrons.
• Upheld company standards for quality service by consistently meeting expectations in cleanliness, timeliness, and professionalism.
• Optimized workflow by proactively identifying tasks that required attention during peak hours.
• Ensured a safe environment by diligently following sanitation guidelines and regularly cleaning bar equipment.
• Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
• Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
• Assisted chefs with food preparation tasks, resulting in timely service and high-quality dishes.

• Clean and maintain all public areas including lobbies, hallways, elevators, stairwells, restrooms, and meeting rooms.
• Vacuum, sweep, mop, and polish floors in assigned areas.
• Empty trash receptacles and transport waste to designated collection points.
• Deep clean carpets, upholstery, and draperies as scheduled.
• Move and arrange furniture for special events and functions.
• Respond to guest/resident requests for additional amenities or cleaning services.
• Restock public area supplies including bathroom essentials and cleaning products.
• Assist housekeeping team with linen delivery and removal.
• Report maintenance issues and safety hazards to appropriate personnel.
• Maintain cleanliness of exterior areas such as entrances and walkways.