Dedicated tourism marketing professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
· Solely responsible for managing the Covid-19 Results Call Centre Email Box by requesting the results for persons who had tests completed and needed their results to allow them to get out of quarantine or permit them to travel.
· Team Leader – Managing the Covid-19 Results Call Centre Email Inbox. Directing members of the team, who joined the project, in assisting with the retrieval and release of Covid-19 Test Results.
· Led the execution of various event pop-ups to promote the Run Barbados 2022 Marathon, leading up to event scheduled for December 2022.
· Assisted in the execution of various Barbados Food & Rum event activities island wide.
· Participated in the set up and break down of events and pop-up activities.
· Conducted island wide site visits as required for various promotions and events.
· Participated in site visits and liaised with the various service providers with the provision of the necessary infrastructure for the successful set up of branding at the Soup Bowl, Bathsheba for the Barbados Surf Pro QS5000 and Live Like Zander Junior Pro
· Organized and coordinated the supply of items to be sold at the Barbados Surf Pro QS5000 and Live Like Zander Junior Pro
· Coordinated and championed the sales team at the Barbados Surf Pro QS5000 and Live Like Zander Junior Pro
· Assessed the outcome of the running show and gave provided relevant feedback
· Provided relevant performance feedback to colleague at the running show, to assist in further professional development and engagement and provided relevant feedback on improving our main sporting event, Run Barbados Marathon
· Coordinated and championed the sales team at the Sol Rally Barbados 2023, hosted by the Barbados Rally Club at Bushy Park Racing Circuit.
· Coordinated the ongoing branding project to have Brand BARBADOS branding installed at the Bushy Park Racing Circuit, through the Sports Department
· Coordination and purchase of promotional items for the Sports Department
· Liaise with clients and necessary departmental team members.
· Ensuring accurate and proper record-keeping of client information in electronic format.
· Conduct HR Audit to determine legal and HR compliance of clients.
· Develop SOPs based on organizational needs.
· Any administrative duties necessary in the execution of the listed duties.
Recruitment and Selection
· Identify the best recruitment channels for clients.
· Prepare job advertisements, job descriptions and employee handbooks.
· Manage the hiring process including responding to correspondence from applicants, shortlisting, conducting reference checks and selecting the right candidates.
· Creating employment correspondence e.g., regret letter.
· Develop effective employee onboarding programs.
Labour Management
· Advise on disciplinary matters.
· Advise on lay-off and short time.
· Create documents necessary to maintain employee records e.g., attendance, vacation.
· Advise on and develop necessary compensation strategy.