Roderick Massiah Jr

Multitalented professional with over 9 years in top-tier organizational support. Skilled at close work with senior executive team. Robust history offering office management, support staff management, training, supervision and event planning. Excellent research, project support and organizational abilities. Extensive experience and knowledge within the customer service and the hospitality industry.

Exemplifying unwavering commitment to customer service excellence, I bring forth three pivotal qualities that define my approach to personal professionalism within the working environment. First and foremost, my exceptional interpersonal skills foster meaningful connections with clients, ensuring their needs are not only met but exceeded. Second, my keen attention to detail ensures accuracy and precision in all customer interactions, reflecting a dedication to delivering high-quality service. Lastly, my proactive and solution-oriented mindset enables me to address challenges swiftly, turning potential issues into opportunities for customer satisfaction. Combined, these qualities underscore my commitment to providing an unparalleled customer experience while upholding the highest standards of personal and professional integrity in the workplace.

• Jamar Sealy, Supervisor at KM2 Solutions, (246) 247-9934
• Carlos Merritt, Educator (Physical Education & Sports) at Ellerslie Secondary School, (246) 264-7869
• Adrian Craigwell, Deputy Marshall at Barbados Parliament Building, (246) 850-8747
• Romel Ifill, Supervisor at S. Abed & Co. Ltd., (246) 830-5750

• 86-93% Customer Service Evaluation Score at Abeds and Co. Ltd
• Excellent and Progressive Quality Assurance Scores at Km2 Solutions