Rico Hoyte
Black Rock,St. Michael
Summary
Multi-talented Sales Clerk, with a wide range of experienced skills, focused on being productive and providing first-rate service to all customers. Enthusiastic about resolving issues.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Sales Clerk
Carter’s General Store
01.2006 - Current
- Boosted sales by effectively promoting products and engaging with customers.
- Developed strong relationships with customers, driving repeat business and loyalty.
- Provided excellent customer service, consistently exceeding expectations for attentiveness and problem resolution.
- Managed inventory to ensure optimal product availability for meeting customer needs.
- Addressed customer inquiries and resolved issues promptly, resulting in positive feedback and increased trust.
- Assisted in organizing store displays for maximum visibility and attractiveness to potential buyers.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Increased upselling success by identifying customer needs and suggesting appropriate additional products or services.
- Assisted over 25 customers plus daily with buying experience to increase customer satisfaction ratings.
Sales Clerk
Home Improvement & Hardware Supplies
02.2004 - 01.2006
- Duties included: Labour Work, Machine Operator, Mason Apprentice
- Managed inventory to ensure optimal product availability for meeting customer needs.
- Collaborated with team members to achieve store sales targets and improve overall performance.
- Addressed customer inquiries and resolved issues promptly, resulting in positive feedback and increased trust.
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
Repair Technician
Trident House
05.2000 - 12.2003
- Inventory Management, Sales Associate
- Improved equipment functionality by diagnosing and repairing various electronic devices.
- Enhanced customer satisfaction by providing timely and efficient repair services.
- Reduced device downtime with regular maintenance and preventative measures.
- Increased repair success rates, utilizing advanced troubleshooting techniques and tools.
- Expanded technical knowledge through continuous education in industry developments and trends.
- Collaborated with team members to complete complex repairs and improve overall service quality.
- Consistently met or exceeded performance metrics for repair completion times and customer satisfaction ratings.
Education
Skills
- Excellent Customer service
- Process Improvement
- Product Merchandising
- Suggestive Selling
- Ability to take the initiative and work well under pressure
- Dependable, flexible, and extremely efficient
- Proficiency in basic computer knowledge
- Inventory management
Certification
- Fundamentals of Management
- Stock Market Investing 202
- Poultry Farming and Broiler Production
Personal Information
Hobbies: Farming, Plumbing, Reading
Timeline
Sales Clerk
Carter’s General Store
01.2006 - Current
Sales Clerk
Home Improvement & Hardware Supplies
02.2004 - 01.2006
Repair Technician
Trident House
05.2000 - 12.2003
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