Rianna Jemmott
Westmoreland
Summary
Passionate, detail-oriented undergraduate and ambitious business professional with an Associate Degree in Fashion Design, using time management, adaptive problem solving and effective communication skills to transcend within a fast-paced work environment within the fast-food industry. Proficient in problem solving. Varying skill set covering the use of social skills, time management and problem solving. Excellent interpersonal and organizational skills. Ability to work independently or as part of a team, whilst moving is a fast-paced environment.
Overview
2025
2025
years of professional experience
Work History
Customer Service Representative
Courts Barbados
08.2024 - Current
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Sales Associate
Harmony
2023 - 2024
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Cashier
Popular Discounts Limited
2021 - 2023
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Camp Counsellor
Mount Zion Missions Vacation Bible School
- Assisting the 7–10-year-old class with art and craft projects daily
- Aiding in the preparation of lunch and snacks daily
- Supervising the campers on tours/outing
Education
Associate of Arts - Fashion Design
Barbados Community College
2021
Certificate - Fashion Design
Barbados Community College
2019
High School Diploma -
The Ellerslie School
2017
Skills
- Payment Collection
- Customer Service
- Product Recommendations
- Payment Processing
- POS Systems
- Cash Handling
- Order Taking
- Product Sales
- Teamwork and Collaboration
- Relationship Building
- Problem-Solving
- Time Management
- Goal-oriented
- Adaptability
- Multitasking
- Microsoft Office
- Computer Proficiency
- Interpersonal Skills
- Phone and Email Etiquette
- Customer assistance
Additional Information
Olivia Phillips
Supervisor at popular discounts
(246) 261- 0660
Mrs. Melissa Gamble
Administrative Assistant
(246) 242- 6544
Timeline
Customer Service Representative
Courts Barbados
08.2024 - Current
Sales Associate
Harmony
2023 - 2024
Cashier
Popular Discounts Limited
2021 - 2023
Camp Counsellor
Mount Zion Missions Vacation Bible School
Associate of Arts - Fashion Design
Barbados Community College
Certificate - Fashion Design
Barbados Community College
High School Diploma -
The Ellerslie School
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