Ria Aymes
Yearwood's Road, Sugar Hill,St. Joseph
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
15
15
years of professional experience
Work History
Cashier
A1 Supermarkets
Black Roack, St. Michaels
08.2018 - 06.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Answered customer inquiries regarding store policies and procedures.
- Resolved customer complaints professionally in accordance with company policy.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Discounted purchases by scanning and redeeming coupons.
- Processed sales transactions to prevent long customer wait times.
- Counted and balanced cashier drawers.
- Scanned items and checked pricing on cash register for accuracy.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Followed company security procedures for handling large sums of money.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Ensured compliance with all safety regulations within the store environment.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Performed other duties as assigned by management.
Checkout
A1 Supermarkets
Black Rock, St. Michaels
09.2016 - 08.2018
- Greeted customers and provided excellent customer service.
- Demonstrated knowledge of store layout in order to answer customer questions effectively.
- Assisted customers in locating items throughout the store.
- Organized merchandise on display racks and shelves according to assigned layout plans.
- Ensured that all purchases were correctly bagged or boxed before being handed to the customer.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Offered customers carry-out service at completion of transaction.
Sales Clerk
Liquidation Centre
01.2011 - 12.2012
- Adhered to company guidelines for cash register operations including proper opening and closing procedures.
- Balanced cash drawer at the end of each shift using appropriate methods of verification such as counting money or comparing receipts against daily totals.
- Greeted customers and responded to inquiries in a professional manner.
- Performed regular inventory counts to ensure accurate records were maintained.
- Maintained front check out area to keep traffic flows running smoothly and efficiently.
Server
Ivan's Restaurant
01.2009 - 12.2011
- Followed health safety guidelines when preparing and serving food products.
- Upheld high standards of sanitation in accordance with health department regulations.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Delivered food orders promptly and courteously.
- Provided excellent customer service to ensure satisfaction.
- Cleaned tables and chairs to prepare dining area for next customers.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Served food and beverages to patrons and confirmed complete orders.
Education
Grantley Adams Memorial
St. Joseph06-2008
Wilkie Cumberbatch Primary
St. Michael06-2002
Skills
- POS Systems
- Cash Handling
- Product Recommendations
- Customer Service
- Product Knowledge
- Loyalty Program Promotion
- Sales expertise
- Retail Merchandising
References
References available upon request.
Timeline
Cashier
A1 Supermarkets
08.2018 - 06.2024
Checkout
A1 Supermarkets
09.2016 - 08.2018
Sales Clerk
Liquidation Centre
01.2011 - 12.2012
Server
Ivan's Restaurant
01.2009 - 12.2011
Grantley Adams Memorial
Wilkie Cumberbatch Primary
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