RHEANN BASCOMBE
#287 Kingsland Gardens Christ Church
Summary
Dynamic hospitality professional with a proven track record at El Sueno Starbucks, excelling in exceptional customer service and beverage mixing. Adept at fostering customer relationships and implementing feedback to enhance service quality. Recognized for effective communication and rapid task completion, ensuring a memorable experience for every guest.
Overview
4
4
years of professional experience
Work History
BARISTA
EL Sueno Starbucks
01.2022 - Current
- Developed and maintained relationships with regular customers, recognizing preferences, and anticipating needs.
- Created signs and displays to advertise store products, or events.
- Described menu items to customers and suggested products based on stated preferences.
- Implemented feedback from customers to improve service quality and menu offerings.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
- Adhered to health department regulations concerning sanitation standards.
BARTENDER
Lime Wedge Beach BAR
Bridgetown
05.2022 - 07.2022
- Greeted customers, and provided excellent customer service.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Completed regular bar inventories and daily requisition sheets.
- Managed the bar area, designed cocktails and menus, and handled inventory, regulation compliance, and customer relationships.
- Provided drink suggestions to customers based on their preferences.
- Organized bar supplies in the stock room to support timely and efficient retrieval and replenishment.
Education
Graydon Sealy Secondary School
Paddock Road, St. Michael01-2011
Skills
- Exceptional customer service
- Hospitality service experience, expertise
- Effective communication
- Recipe development and selection
- Beverage mixing expertise
- Rapid task completion
- Proficient in menu retention
- Expertise in sales strategy
- Safe food handling practices
REFRENCES
Sharise Hadaway
BFPA HEALTH CARE
Harmony Hall, St. Michael
General Practitioner
Tel: 1 (246) 838-2097
Devon Edgar
#22 Fairview Place, Bayville St. Michael
Tel 1 (246) 231-4547
Shameka Chase
Starbucks
The Villages Coverley
Charnocks, Christ Church
Shift Supervisor
Tel 1 (246) 845-7971
Timeline
BARTENDER
Lime Wedge Beach BAR
05.2022 - 07.2022
BARISTA
EL Sueno Starbucks
01.2022 - Current
Graydon Sealy Secondary School