Rhamon Springer
Maxwell Plains Christ Church,Bridgetown
Summary
Pleasant, customer-focused professional with a strong background in hospitality and service-driven environments. Known for a positive attitude, strong work ethic, and commitment to delivering high-quality results. Demonstrates determination, adaptability, and persistence when managing tasks and meeting deadlines. Able to work effectively both independently and as part of a team, with flexibility to lead or follow as required. Possesses excellent interpersonal skills, enabling productive relationships with colleagues, customers, and stakeholders. Resourceful, dependable, and motivated to contribute value and support organizational goals.
Overview
8
8
years of professional experience
Work History
Houseman
Beach View Hotel
Bridgetown, St .James
09.2022 - Current
- Maintained cleanliness in guest rooms and common areas throughout the hotel.
- Assisted with laundry operations, ensuring timely service for guests' needs.
- Supported front desk staff by delivering requested items to guests promptly.
- Trained new staff on cleaning procedures and safety protocols effectively.
- Responded promptly to guest requests, enhancing overall hotel experience.
- Collected and removed trash from rooms.
- Transported dirty linen from guest rooms to laundry area using appropriate equipment.
- Maintained a clean and safe environment for guests and staff by vacuuming, dusting, sweeping, mopping floors, washing windows and walls.
- Provided assistance with moving furniture or heavy objects when necessary.
- Ensured that all public areas were presentable at all times.
- Communicated effectively with other departments such as front desk or engineering teams if needed.
- Followed safety guidelines while handling hazardous materials such as chemicals.
- Reported any damages or repairs needed to the maintenance supervisor.
- Assisted with loading, unloading luggage for guests upon arrival, departure.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Delivery Associate
Jason Jones
Bridgetown, St. Michael
06.2018 - 09.2021
- Delivered packages accurately and efficiently to various locations.
- Communicated with customers to confirm delivery details and address concerns.
- Collaborated with team members to optimize delivery routes and schedules.
- Followed safety protocols while handling packages and driving vehicles.
- Resolved customer inquiries related to deliveries promptly and professionally.
- Provided friendly customer service when interacting with clients during deliveries.
- Delivered packages safely and timely to designated addresses.
- Loaded delivery truck with company products according to the daily route plan.
- Notified customers prior to arrival of goods or services at their locations.
- Answered questions related to product availability or services provided upon request from customers.
- Accurately completed paperwork associated with each delivery such as invoices, bills of lading, logs.
- Reported any incidents encountered on the road such as accidents or traffic violations immediately to supervisor and dispatch team.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
General Worker
Jason Jones
Bridgetown, St Michael
06.2018 - 09.2021
- Maintained cleanliness and organization of work areas for safety compliance.
- Operated equipment and tools following safety protocols and guidelines.
- Engaged with customers to provide friendly and helpful service experiences.
- Operated floor scrubbers and vacuums to maintain cleanliness standards.
- Managed waste disposal by sorting recyclables and emptying trash bins.
- Followed safety procedures to ensure a hazard-free environment for staff.
- Swept and mopped floors in high-traffic areas.
- Disinfected surfaces using appropriate chemicals and materials.
- Maintained cleanliness and in warehouse and in work areas.
- Performed regular maintenance tasks such as cleaning equipment, checking supplies, and ensuring proper operation of machinery.
Education
Grantley Adams Secondary School
St JosephSkills
- Excellent customer service skills
- Staff training
- Teamwork and collaboration
- Time and organizational management
- Attention to detail
- Problem solving
- Excellent communication skills
- Adaptable to change
- Fast-paced environments
Timeline
Houseman
Beach View Hotel
09.2022 - Current
Delivery Associate
Jason Jones
06.2018 - 09.2021
General Worker
Jason Jones
06.2018 - 09.2021
Grantley Adams Secondary School