Proven achiever with a solid background in customer service, notably at Massy Stores Barbados, where I excelled in resolving customer complaints efficiently and enhancing customer satisfaction. Demonstrates a strong work ethic and exceptional organizational skills, contributing to business development and team success. Skilled in communication and time management, consistently delivering results beyond expectations.
Delivering exceptional service to customers by answering incoming calls in a professional manner, providing assistance to customers with product selections, complaints and inquiries.
Ensuring that all customer queries were addressed appropriately in a timely manner.
I've demonstrated excellent communication and resolved customer complaints in an efficient and timely manner.
Provided assistance to customers with their groceries by packaging or escorting to their vehicles.