Renisa King
London
Summary
Hard-working Data Analyst with strong organisational skills. Achieves company goals through exceptional planning and prioritisation. "If there is anyone who can do it, it is you"- Leon Chin (Tech Lead, Salesforce)
Overview
2
2
years of professional experience
6
6
years of post-secondary education
Work history
Analytics and Governance (Developer)
CIBC Caribbean
St. Michael , Barbados
06.2023 - Current
- Currently work as Data Migration Lead on the Salesforce Project.
- Collaborated with other developers to identify and alleviate bugs within Salesforce.
- Developed processes/workflows to migrate data efficiently into Salesforce.
- Created Dashboards for the Internet Banking Team and Data Governance Team.
- Create SSRS Reports for theIAM Team.
- Create Excel Reports for Various Teams within the Business.
- Generated Key Performance Indicator reporting to drive better performance.
- Successfully delivered on tasks within tight deadlines.
- Used Confluence and other software tools to create documents and clear communications.
Technical analyst (Technical Support)
CIBC Caribbean
St. Michael , Barbados
07.2022 - 06.2023
- Supported loading of peripheral equipment with selected materials.
- Distilled complex technical information into easily digestible instructions for end-users.
- Organised workspaces for employees with computers, monitors and associated cabling or equipment.
- Scanned systems, diagnosing and correcting equipment failures and performance issues.
- Tested the function of peripheral equipment and completed quality repairs.
- Used ServiceNow to track support tickets and document actions.
- Carried out new hardware installations and updates, keeping systems functional and secure.
Education
Bachelor of Science - Computer Science and Accounting
University of the West Indies
Barbados 08.2019 - 08.2023
Associate Degree in Applied Science - Computer Studies
Barbados Community College
Barbados 08.2017 - 08.2019
Skills
- SQL
- Numpy
- MatplotLib
- Alteryx
- Tableau Desktop
- Tableau Prep
- Power BI
- SOQL (Salesforce)
- Leader within Scrum/Agile Projects
- Problem-solving
Projects
- Salesforce (Professional)
- One Piece Data Visualization Project (Personal)
- Retail Internet Banking Dashboard (Professional)
References
References available upon request.
Timeline
Analytics and Governance (Developer)
CIBC Caribbean
06.2023 - Current
Technical analyst (Technical Support)
CIBC Caribbean
07.2022 - 06.2023
Bachelor of Science - Computer Science and Accounting
University of the West Indies
08.2019 - 08.2023
Associate Degree in Applied Science - Computer Studies
Barbados Community College
08.2017 - 08.2019
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