Reco Hinds
Bridgetown
Summary
Dynamic and results-driven professional with fine-dining expertise at Derrière French Brasserie. Proven track record in guest relations management and team supervision, enhancing customer satisfaction through exceptional service. Skilled in menu memorization and conflict management, consistently fostering positive dining experiences and maintaining high standards in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Head Waiter
Derrière French Brasserie
Limegrove Lifestyle Center
12.2024 - 09.2025
- Assisted in delivering exceptional dining experiences by providing attentive service to guests.
- Learned menu offerings and specials to effectively communicate with patrons and answer inquiries.
- Supported team members during peak hours to ensure efficient table turnover and guest satisfaction.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
Restaurant Waiter
Bearded Rose Restaurant
Limegrove Lifestyle Center
07.2024 - 01.2025
- Enhanced menu knowledge to assist guests with recommendations, increasing overall satisfaction levels.
- Trained new staff on service protocols and restaurant policies, fostering a collaborative team environment.
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
Restaurant Waiter
Sea Shed Beach Club
Mullins Saint Peter
12.2023 - 07.2024
- Provided exceptional customer service by anticipating guest needs and enhancing dining experiences.
- Assisted in maintaining cleanliness and organization of dining areas, ensuring adherence to health standards.
- Collaborated with kitchen staff to ensure timely food delivery and accurate order fulfillment.
- Managed multiple tables efficiently, prioritizing tasks to optimize service flow during peak hours.
Travel Consultant
Sandals Resort Barbados
04.2022 - 05.2023
- Offered specialized insights into resort amenities, activities, and local points of interest to enrich client experiences.
- Optimized booking efficiency through advanced reservation tools.
- Efficiently handled customer inquiries, ensuring satisfaction throughout travel arrangements.
- Worked with colleagues to enhance operational efficiency.
- Recommended personalized travel packages based on research findings.
Education
High School Diploma - Food And Nutrition
Pommarine Hospitality Institute Barbados
Hastings Christ Church 09.2018
High School Diploma -
St.Leonards Secondary School
Saint Michael Skills
- High volume dining
- Guest relations management
- Menu memorization
- Menu presentation
- Team supervision
- Relationship management
- Sales techniques
- Fine-dining expertise
- Customer service management
- Cash handling
- Daily specials memorization
- Conflict management
- Guest service
Timeline
Head Waiter
Derrière French Brasserie
12.2024 - 09.2025
Restaurant Waiter
Bearded Rose Restaurant
07.2024 - 01.2025
Restaurant Waiter
Sea Shed Beach Club
12.2023 - 07.2024
Travel Consultant
Sandals Resort Barbados
04.2022 - 05.2023
High School Diploma - Food And Nutrition
Pommarine Hospitality Institute Barbados
High School Diploma -
St.Leonards Secondary School