Summary
Overview
Work History
Education
Skills
Professional Highlights
Timeline
Generic

Raymond Morris

Christ Church

Summary

Experienced IT professional with over 20 years of success in delivering strategic technology solutions. Seeking a role where I can leverage my extensive industry knowledge and technical proficiency to drive innovation, optimize operations, and achieve business objectives. Committed to continuous learning and staying at the forefront of emerging technologies to ensure sustained growth and competitive advantage.

Cybersecurity Specialist with proficiency in online security research, planning, execution and maintenance. Skilled at training internal users on security procedures and preventive measures.

Developed critical analytical skills and problem-solving abilities in fast-paced cybersecurity environment. Demonstrated success in identifying and mitigating security threats while maintaining network integrity. Seeking to transition into new field, leveraging transferable skills to drive success in diverse environments.

Overview

21
21
years of professional experience

Work History

SECURITY ANALYST & COMPLIANCE SPECIALIST

JP MARSHALL
04.2024 - Current
  • Monitor client endpoints and servers
  • Monitor client Office 365 tenants
  • Respond to cyber incidents
  • Insure clients environment and endpoints maintain compliance with NIST standards

HELP DESK ANALYST

VIRAL NATION
09.2022 - 11.2023
  • Handle help desk queries
  • Rollout mobile device management (MDM) for Apple devices
  • Maintain and upgrade MDM
  • Help the company to achieve and maintain General Data Protection Regulation (GDPR)
  • SO 27001 and SOC 2 Information Security Certification
  • Administer Google Workspace, Office 366 and Slack Environments

NETWORK ADMINSTRATOR / ANALYST (CONTRACT)

WIBISCO
12.2021 - 09.2022
  • Implement network changes across the WIBISCO campus, including:
  • Deploy human resources (HR) kiosks to allow employees to carry out HR functions
  • Server upgrades
  • Implement new PBX system
  • Implement new back up system
  • Design and implement new WIFI network for both Corporate and guest clients

SENIOR SYSTEMS SUPPORT TECHNICIAN

UNICOMER (BARBADOS)
11.2018 - 12.2021
  • Provide system support for all users across 7 branches
  • Work with Regional IT and headquarters to implement projects and ensure compliance with regional standards
  • Monitor and maintain servers, networks, telephone systems and WAN for all branches in Barbados

IT COORDINATOR (CONTRACT)

WEST INDIA BISCUIT CORPORATION (WIBISCO)
05.2018 - 11.2018
  • Coordination and execution of day to day local IT needs of the company
  • Coordination and execution of IT projects both locally and group wide

SYSTEMS ADMINISTRATOR

ISLAND HERITAGE
08.2015 - 04.2017
  • Maintaining the servers, users and applications across three (3) companies in the group, over three geographical location: Bermuda, Canada and Cayman

SYSTEMS ADMINISTRATOR

LEX CARIBBEAN
04.2014 - 07.2015
  • Maintaining and Supporting network environments for LEX Caribbean Barbados and Jamaica offices, including all hardware and software suites, Company intranet and teleconferencing systems
  • Migrating the firm to a thin client and virtual desktop and server environment

SYSTEMS ADMINISTRATOR

ALTUS TECHNOLOGIES
11.2010 - 04.2014
  • Maintaining and Supporting network environments for several companies across the island
  • Assisting in new server implementations, migrations and upgrades
  • Setting up of several WiFi networks for Hotels and homes

TELECOMS ANALYST

CARIBBEAN CUSTOMER CARE
01.2010 - 04.2010
  • Maintaining and Supporting company's network and computer systems
  • Managing dialer server

MERCHANT SUPPORT OFFICER

TSL BARBADOS
03.2009 - 01.2010
  • Deployment and support of VeriFone point of sale machine in Barbados and the Eastern Caribbean

CSR (CONTACT CENTRE)

LIME
04.2008 - 02.2009
  • Provide technical assistance to customers with internet, land line and BlackBerry issues

TECHNICIAN

D.E. COMPUTERS
08.2004 - 03.2008
  • Repair customer computers, manage company network

Education

70-290 - WINDOWS SERVER 2003

GENESIS TRAINING SYSTEMS

Pentest -

CompTIA
03.2025

Security +

CompTIA
01-2025

Practical Network Penetration Tester -

TCM Security
12-2024

Provisioning SQL DATBASES -

CARIBBEAN TECH TRENDZ LTD
01.2019

INSTALLATION STORAGE, AND COMPUTE WITH WINDOWS SERVER 2016 -

CARIBBEAN TECH TRENDZ LTD
01.2019

ADMINISTERING A SQL DATABASE INFASTRUCTURE -

CARIBBEAN TECH TRENDZ LTD
01.2019

COPPER INSTALLATION -

PANDUIT
01.2012

FIBER OPTIC INSTALLATION -

PANDUIT
01.2012

76-620 - MICROSOFT WINDOWS VISTA

GENESIS TRAINING SYSTEMS
01.2009

ASSOCIATE DEGREE - COMPUTER SCIENCE

BARBADOS COMMUNITY COLLEGE
01.2007

MICROELECTRONICS -

SAMUEL JACKMAN PRESCOD POLYTECHNIC
01.2004

Skills

  • Creative problem solver
  • Excellent customer service
  • Project Management
  • Implementation
  • Knowledge of MAC operating systems
  • Knowledge of Windows operating systems
  • Knowledge of networks
  • Fast learner
  • Risk mitigation
  • Identity and Access management
  • Endpoint security
  • Intrusion detection

Professional Highlights

  • LAN/WAN Support: Both at Island Heritage and LEX Caribbean I was responsible for both local and remote sites. At Lex Caribbean all responsibilities for the site-to-site VPNs was solely my responsibility, as well as monitoring and maintaining the LAN for a company which relies very heavily on technologies.
  • Reporting and implementation: Responsible for giving quarterly and yearly reports on the infrastructure and implemented a new system life cycle program. Spearheaded the implementation of Thin Client and VDI environment, which included training for staff, as well user quick reference guides and documentation. Further, at Island Heritage I was lead on two major software changes, which included training of staff on different levels in the organization. These were a change to the organization's antivirus and security protocols, as well as a migration from Microsoft Sharepoint 2013.

Timeline

SECURITY ANALYST & COMPLIANCE SPECIALIST

JP MARSHALL
04.2024 - Current

HELP DESK ANALYST

VIRAL NATION
09.2022 - 11.2023

NETWORK ADMINSTRATOR / ANALYST (CONTRACT)

WIBISCO
12.2021 - 09.2022

SENIOR SYSTEMS SUPPORT TECHNICIAN

UNICOMER (BARBADOS)
11.2018 - 12.2021

IT COORDINATOR (CONTRACT)

WEST INDIA BISCUIT CORPORATION (WIBISCO)
05.2018 - 11.2018

SYSTEMS ADMINISTRATOR

ISLAND HERITAGE
08.2015 - 04.2017

SYSTEMS ADMINISTRATOR

LEX CARIBBEAN
04.2014 - 07.2015

SYSTEMS ADMINISTRATOR

ALTUS TECHNOLOGIES
11.2010 - 04.2014

TELECOMS ANALYST

CARIBBEAN CUSTOMER CARE
01.2010 - 04.2010

MERCHANT SUPPORT OFFICER

TSL BARBADOS
03.2009 - 01.2010

CSR (CONTACT CENTRE)

LIME
04.2008 - 02.2009

TECHNICIAN

D.E. COMPUTERS
08.2004 - 03.2008

Provisioning SQL DATBASES -

CARIBBEAN TECH TRENDZ LTD

INSTALLATION STORAGE, AND COMPUTE WITH WINDOWS SERVER 2016 -

CARIBBEAN TECH TRENDZ LTD

ADMINISTERING A SQL DATABASE INFASTRUCTURE -

CARIBBEAN TECH TRENDZ LTD

COPPER INSTALLATION -

PANDUIT

FIBER OPTIC INSTALLATION -

PANDUIT

76-620 - MICROSOFT WINDOWS VISTA

GENESIS TRAINING SYSTEMS

ASSOCIATE DEGREE - COMPUTER SCIENCE

BARBADOS COMMUNITY COLLEGE

MICROELECTRONICS -

SAMUEL JACKMAN PRESCOD POLYTECHNIC

70-290 - WINDOWS SERVER 2003

GENESIS TRAINING SYSTEMS

Pentest -

CompTIA

Security +

CompTIA

Practical Network Penetration Tester -

TCM Security
Raymond Morris