RASHIDA LEWIS
Heddings,St.Philip
Summary
Organized medical receptionist and accounts clerk with experience supporting patient check-in, appointment scheduling, payment processing, and records management. Handles invoices, reconciliations, and financial data entry with attention to detail while maintaining clear communication with patients, clients, and office teams.
Overview
10
10
years of professional experience
Work History
Medical Receptionist
Orthopaedic Management Services Inc.
#3 6th Avenue, Belleville, St. Michael
03.2025 - Current
- Facilitated patient check-in and check-out processes at orthopaedic clinic front desk, ensuring smooth patient flow.
- Scheduled patient appointments, followed up on visits, collected and processed patient payments, and maintained patient files.
- Handled incoming calls, addressing inquiries from patients and other medical offices to enhance communication and service.
- Prepared charts and paperwork for orthopaedic visits and procedures.
- Coordinated office phone lines by managing voicemail, returning calls, and directing messages to appropriate team members.
ACCOUNTS CLERK
DARCO ENTERPRISES INC
08.2022 - 03.2025
- Maintain financial records, including invoices, receipts and purchase orders.
- Maintained up-to-date and accurate client information to support billing and communication processes
- Executed end-of-month reconciliations to ensure financial accuracy and integrity
- Prepare financial reports such as income statements and balance sheets
- Ensure all invoices are accurately distributed on their respective dates.
- Communicated with clients to address queries and resolve issues, enhancing client satisfaction
- Developed routing plans to optimize fleet efficiency.
- Enter all financial data into the specified accounting software.
TESTING ASSISTANT
DIAGNOSTIC MEDICAL INC
01.2022 - 06.2022
- Perform daily point of care testing for patients in the clinic (Hb, Glucose, Cholesterol, AST, ALT, Creatinine & LIPIDS, Urine albumin to creatinine ratio)
- Perform Covid-19 tests (rapid and PCR)
- Ensured safe collection and storage of private and confidential patient results to protect patient information.
- Designed unique forms for patients and doctors to streamline test processing
- Coordinated with suppliers to ensure timely procurement of testing stock
- Issue copies of completed patient results to both the patient and the doctor
- Compiled monthly reports detailing all testing activities for review and analysis
JUNIOR TESTING ASSISTANT
DIAGNOSTIC MEDICAL SERVICES
12.2019 - 12.2021
- Perform daily point of care testing for patients in the clinic (Hb, Glucose, Cholesterol, AST, ALT, Creatinine & LIPIDS)
- Collected and stored confidential patient results to ensure privacy and data integrity
- Communicated with suppliers to secure necessary testing stock, ensuring availability for uninterrupted testing
- Issue copies of completed patient results to both the patient and the doctor
- Recorded patient information for Covid-19 vaccinations
- Maintained safe, clean environment for daily testing operations, supporting patient care standards
- Prepare all purchase orders.
CASHIER
A1 SUPERMARKETS
04.2017 - 01.2019
- Facilitated customer transactions, enhancing service speed and accuracy.
- Perform daily cash, cheque and credit/debit card transactions
- Conducted end of day reconciliations to maintain financial accuracy.
- Maintained cleanliness and safety of workstation, promoting operational efficiency.
CUSTOMER SERVICE
A1 SUPERMARKETS
06.2016 - 12.2016
Education
UWI OPEN CAMPUS
01-2015
High School Diploma -
CHRIST CHURCH FOUNDATION SCHOOL
01-2013
ST. CATHERINE'S PRIMARY SCHOOL
01-2012
BARBADOS COMMUNITY COLLEGE
UWI CAVEHILL CAMPUS
Skills
- Front desk operations
- Patient scheduling
- Appointment coordination
- Payment processing
- Records management
- Customer service skills
- Proficiency in QuickBooks
- Proficiency in Zoho Books
- Knowledge of accounting principles & procedures
- Proficiency in Microsoft Office
- Strong organizational and communication skills
- Time management
- Detail orientation
- Creativity
- Office administration
Timeline
Medical Receptionist
Orthopaedic Management Services Inc.
03.2025 - Current
ACCOUNTS CLERK
DARCO ENTERPRISES INC
08.2022 - 03.2025
TESTING ASSISTANT
DIAGNOSTIC MEDICAL INC
01.2022 - 06.2022
JUNIOR TESTING ASSISTANT
DIAGNOSTIC MEDICAL SERVICES
12.2019 - 12.2021
CASHIER
A1 SUPERMARKETS
04.2017 - 01.2019
CUSTOMER SERVICE
A1 SUPERMARKETS
06.2016 - 12.2016
UWI OPEN CAMPUS
High School Diploma -
CHRIST CHURCH FOUNDATION SCHOOL
ST. CATHERINE'S PRIMARY SCHOOL
BARBADOS COMMUNITY COLLEGE
UWI CAVEHILL CAMPUS