I am an extremely diligent person one can say I’m very hardworking I love learning new things to expand my knowledge. I would say that I find it easy to work well with others.
Overview
2026
2026
years of professional experience
Work History
Gas Attendant
AVG Investments
Bridgetown, Barbados
05.2025 - 08.2025
Provided customer service in a friendly manner while maintaining professionalism at all times.
Call Center Representative
KM2 Solutions
Bridgetown , Barbados
10.2023 - 03.2024
Utilized knowledge base to answer inquiries from customers quickly and effectively.
Adhered strictly to all applicable laws and regulations pertaining to customer privacy rights.
Provided accurate information regarding products and services while upselling additional products when appropriate.
Resolved customer complaints in a timely manner to ensure customer satisfaction.
Performed follow-up calls as necessary to ensure satisfactory resolution of customer inquiries.
Maintained accurate records of customer interactions for future reference.
Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
Monitored call queues in order to prioritize incoming calls by urgency or importance level.
Processed orders, forms, applications, and requests accurately and efficiently.
Maintained high levels of professionalism while interacting with customers via phone or email.
Handled escalated customer service concerns to preserve customer satisfaction and maintain long-term business relationships.
Updated customer accounts, addresses and contact information within call management databases.
Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
Food Packer
KFC
Bridgetown, Barbados
Ensured compliance with all health regulations regarding sanitation and hygiene standards.
Prepared boxes, bags, and other containers for packing food items.
Collaborated with team members to meet production goals within deadlines.
Inspected food products to ensure quality and safety standards were met.
Housekeeper
Bellevue Plantation
Bridgetown , Barbados
Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
Replenished supplies such as drinking glasses and coffee cups in guest rooms.
Cleaned bathrooms, including toilets, tubs, showers and sinks.
Reported any maintenance issues or damage to supervisors immediately.
Inspected guest rooms after cleaning to ensure they were presentable.
Scrubbed kitchen appliances, countertops and fixtures.
Disinfected telephones, light switches and other frequently touched objects.
Changed bed linens and towels, tidied up rooms.
Provided information about hotel services upon request from guests.
Followed safety procedures when handling hazardous materials.
Ensured that all health standards were met during cleaning operations.
Maintained a clean linen closet by folding sheets neatly on shelves.
Sanitized all areas of the hotel lobby and public restrooms.
Emptied trash receptacles throughout the property.
Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Checked inventory for required supplies and made lists for needed cleaning products.
Sanitized and cleaned sinks, mirrors, toilets and showers.
Cleaner
Sani Services
Bridgetown , Barbados
Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
Washed windows both inside and outside of the facility.
Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
Swept and mopped floors, vacuumed carpets, and dusted surfaces.
Transported trash bags to designated disposal areas.
Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
Maintained cleaning equipment and materials in a safe and sanitary working condition.
Scrubbed walls to remove scuff marks or stains.
Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
Sanitized frequented areas and equipment using approved supplies.
Cleaned windows, glass partitions and mirrors with cleaners and sponges.
Collected trash from floors within hallways, bathrooms and work areas.
Emptied wastebaskets to transport trash and waste to proper disposal areas.
Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
Completed routine maintenance checks, notifying management of needed repairs.
Kept business entrances clean, tidy and professional in appearance.
Followed company uniform, performance and security policies with every job.
Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
Polished windows, glass partitions or mirrors using sponges or squeegees.
Mixed water and detergents or acids to prepare cleaning solutions.