Summary
Overview
Work History
Education
Skills
Timeline
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Rashanna Cadogan

Bridgetown,08

Summary

I am an extremely diligent person one can say I’m very hardworking I love learning new things to expand my knowledge. I would say that I find it easy to work well with others.

Overview

2026
2026
years of professional experience

Work History

Gas Attendant

AVG Investments
Bridgetown, Barbados
05.2025 - 08.2025
  • Provided customer service in a friendly manner while maintaining professionalism at all times.

Call Center Representative

KM2 Solutions
Bridgetown , Barbados
10.2023 - 03.2024
  • Utilized knowledge base to answer inquiries from customers quickly and effectively.
  • Adhered strictly to all applicable laws and regulations pertaining to customer privacy rights.
  • Provided accurate information regarding products and services while upselling additional products when appropriate.
  • Resolved customer complaints in a timely manner to ensure customer satisfaction.
  • Performed follow-up calls as necessary to ensure satisfactory resolution of customer inquiries.
  • Maintained accurate records of customer interactions for future reference.
  • Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
  • Monitored call queues in order to prioritize incoming calls by urgency or importance level.
  • Processed orders, forms, applications, and requests accurately and efficiently.
  • Maintained high levels of professionalism while interacting with customers via phone or email.
  • Handled escalated customer service concerns to preserve customer satisfaction and maintain long-term business relationships.
  • Updated customer accounts, addresses and contact information within call management databases.
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
  • Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.

Food Packer

KFC
Bridgetown, Barbados
  • Ensured compliance with all health regulations regarding sanitation and hygiene standards.
  • Prepared boxes, bags, and other containers for packing food items.
  • Collaborated with team members to meet production goals within deadlines.
  • Inspected food products to ensure quality and safety standards were met.

Housekeeper

Bellevue Plantation
Bridgetown , Barbados
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Replenished supplies such as drinking glasses and coffee cups in guest rooms.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Scrubbed kitchen appliances, countertops and fixtures.
  • Disinfected telephones, light switches and other frequently touched objects.
  • Changed bed linens and towels, tidied up rooms.
  • Provided information about hotel services upon request from guests.
  • Followed safety procedures when handling hazardous materials.
  • Ensured that all health standards were met during cleaning operations.
  • Maintained a clean linen closet by folding sheets neatly on shelves.
  • Sanitized all areas of the hotel lobby and public restrooms.
  • Emptied trash receptacles throughout the property.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.

Cleaner

Sani Services
Bridgetown , Barbados
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
  • Washed windows both inside and outside of the facility.
  • Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Transported trash bags to designated disposal areas.
  • Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
  • Maintained cleaning equipment and materials in a safe and sanitary working condition.
  • Scrubbed walls to remove scuff marks or stains.
  • Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
  • Sanitized frequented areas and equipment using approved supplies.
  • Cleaned windows, glass partitions and mirrors with cleaners and sponges.
  • Collected trash from floors within hallways, bathrooms and work areas.
  • Emptied wastebaskets to transport trash and waste to proper disposal areas.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Completed routine maintenance checks, notifying management of needed repairs.
  • Kept business entrances clean, tidy and professional in appearance.
  • Followed company uniform, performance and security policies with every job.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Polished windows, glass partitions or mirrors using sponges or squeegees.
  • Mixed water and detergents or acids to prepare cleaning solutions.
  • Stripped, sealed and polished floors.

Education

High School Diploma -

Christ Church Foundation School
Church Hill, Christ Church

Skills

  • Customer service
  • Conflict resolution
  • Attention to detail
  • Problem solving
  • Listening and comprehension
  • Reliability and punctuality

Timeline

Gas Attendant

AVG Investments
05.2025 - 08.2025

Call Center Representative

KM2 Solutions
10.2023 - 03.2024

Food Packer

KFC

Housekeeper

Bellevue Plantation

Cleaner

Sani Services

High School Diploma -

Christ Church Foundation School

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Rashanna Cadogan