Summary
Overview
Work History
Education
Skills
Previous Work
Timeline
Generic

PRINCE THOMAS

Bridgetown,St. Michael

Summary

Results-oriented professional with expertise in collaborative environments, dedicated to enhancing customer satisfaction through effective problem-solving. Demonstrated ability in developing consumer-centric websites utilizing HTML, CSS, JQuery, PHP, and JavaScript. Skilled in creating applications for desktop and mobile platforms, ensuring adherence to top web design standards and user experience best practices. Proficient in translating complex solutions into functional code while integrating various APIs and databases.

Seasoned Support Specialist with background in troubleshooting, customer service, and technical support. Strengths include problem solving, team collaboration, and communication skills. Known for delivering high-quality assistance to customers while exceeding expectations. Previous roles resulted in improved client satisfaction and streamlined processes within departments.

Overview

14
14
years of professional experience

Work History

Web Developer

The World Bank
Washington, DC
02.2020 - 03.2021
  • Provided front-end website development using WordPress, Hubspot and other editing software.
  • Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX and JSON coding.
  • Coded websites using HTML, CSS, JavaScript and jQuery languages.
  • Generated web hosting presence to accommodate specified needs and maintain files on account.
  • Implemented changes and integrated requested elements to streamline business operations.
  • Oversaw technical issues and troubleshooting requests to resolve user problems.
  • Multi-tasked across multiple functions and roles to meet deadlines and organizational expectations.
  • Adhered to SEO best practices while designing sites.
  • Oversaw back-end development using PHP to maintain website integrity.
  • Applied emerging technologies to update and maintain site applicability.
  • Engaged with clients to plan and optimize site issues and queries.
  • Provided security maintenance and patching on website interface to maintain viability after launch.

ICT Support Specialist/Web Administrator

CDEMA
Bridgetown, St. Michael
11.2006 - 12.2020

ICT Support Specialist.

  • Utilized enterprise desktop management tools to remotely assist others and deploy software.
  • Tested new software releases prior to deployment in production environment.
  • Developed training materials and procedures or trained users in proper use of hardware or software.
  • Coordinated with vendors for product ordering and delivery services.
  • Troubleshot hardware and software problems on Windows and Mac OS platforms.
  • Set up equipment for employee use, performing or properly installing cables, operating systems or software.
  • Oversaw daily performance of computer systems.
  • Referred major hardware or software problems or defective products to vendors or technicians for service.
  • Monitored local area network (LAN) performance to determine adjustments needed.
  • Implemented security measures to protect data from unauthorized access or manipulation.

Web Administrator

  • Completed full redesigns of existing websites, enhancing navigation and strengthening search engine rankings.
  • Developed landing pages and online applications using Joomla, MySQL, and PHP scripting.
  • Created user-oriented visuals and features using HTML, CSS, and JavaScript to boost site traffic.
  • Tested websites thoroughly and troubleshot issues prior to deployment.
  • Designed powerful Content Management Systems for client interfaces.
  • Implemented security measures, including firewalls and encryption protocols.
  • Collaborated on project specifications to develop new WordPress pages and update existing content.
  • Researched emerging technologies to enhance website project outcomes.

Education

Associate of Science - Web Development, Management & Maintenance

Humber College
Etobicoke, ON, Canada
09.2006

Skills

Web Developer

  • Website navigation and design
  • Web development security & maintenance
  • Social media marketing
  • SEO strategies

ICT Support Specialist

  • Network troubleshooting
  • LAN performance monitoring
  • Software deployment
  • User training
  • Attention to detail
  • Time management

Previous Work

  • Https://www.cdema.org
  • Https://www.cdema.org/rrm/
  • Https://www.cdema.org/rtc/
  • Https://www.cdema.org/cris/
  • Https://www.cdema.org/ews/
  • Https://www.cdema.org/virtuallibrary
  • Https://western-wholesale.com/
  • Https://www.beautybyvandana.com/

Timeline

Web Developer

The World Bank
02.2020 - 03.2021

ICT Support Specialist/Web Administrator

CDEMA
11.2006 - 12.2020

Associate of Science - Web Development, Management & Maintenance

Humber College
PRINCE THOMAS