Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patrina Thorpe

No. 3 White Hall

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

6
6
years of professional experience

Work History

LIME, Customer Service Rep

KM2 Solutions
2012.07 - 2013.02

Diversified Data Entry Clerk

2011.01 - 2012.03

Customer Service Clerk

LIME
2008.08 - 2009.08

Crucible Data Entry Clerk

2007.08 - 2008.07

Debt Collector

NCO
2007.02 - 2007.06

Customer Service Rep

Cave Shepherd & Co. Ltd
2006.11 - 2007.01

Offices Clerical Officer

Gov’t
2004.09 - 2006.08
  • Hobbies
  • Reading, socializing, dancing and listening to music

Education

Early Childhood Education Certificate Pass -

Erdiston Teachers’ Training College

Supervisory of Management Certificate Pass COURSERA Human Resources Management (Specialty) Pass Fundamentals of Management Present - undefined

University Of the West Indies

Information Technology

Community Development Department

Advanced - Management Services

Samuel Jackman Prescod Polytechnic
2013

Child Care & Nursery Management Certificate Pass QuickBooks Certificate Pass - undefined

Samuel Jackman Prescod Institute of Technology, Chamber
2004

Commerce and Industry English for Business Level II Credit - undefined

Ellerslie Secondary School
2002

English Language CXC General 111 Office Procedures CXC General 11 Food & Nutrition CXC General 11 EPDM CXC General 11 Information Technology CXC General 11 - undefined

Eden Lodge Primary School
1997

Skills

  • Customer Service
  • Customer Service Management
  • Providing Customer Service
  • Effective Customer Service

Timeline

LIME, Customer Service Rep

KM2 Solutions
2012.07 - 2013.02

Diversified Data Entry Clerk

2011.01 - 2012.03

Customer Service Clerk

LIME
2008.08 - 2009.08

Crucible Data Entry Clerk

2007.08 - 2008.07

Debt Collector

NCO
2007.02 - 2007.06

Customer Service Rep

Cave Shepherd & Co. Ltd
2006.11 - 2007.01

Offices Clerical Officer

Gov’t
2004.09 - 2006.08

Early Childhood Education Certificate Pass -

Erdiston Teachers’ Training College

Supervisory of Management Certificate Pass COURSERA Human Resources Management (Specialty) Pass Fundamentals of Management Present - undefined

University Of the West Indies

Information Technology

Community Development Department

Advanced - Management Services

Samuel Jackman Prescod Polytechnic

Child Care & Nursery Management Certificate Pass QuickBooks Certificate Pass - undefined

Samuel Jackman Prescod Institute of Technology, Chamber

Commerce and Industry English for Business Level II Credit - undefined

Ellerslie Secondary School

English Language CXC General 111 Office Procedures CXC General 11 Food & Nutrition CXC General 11 EPDM CXC General 11 Information Technology CXC General 11 - undefined

Eden Lodge Primary School
Patrina Thorpe