Patrina Thorpe
No. 3 White Hall
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
6
6
years of professional experience
Work History
LIME, Customer Service Rep
KM2 Solutions
07.2012 - 02.2013
Diversified Data Entry Clerk
01.2011 - 03.2012
Customer Service Clerk
LIME
08.2008 - 08.2009
Crucible Data Entry Clerk
08.2007 - 07.2008
Debt Collector
NCO
02.2007 - 06.2007
Customer Service Rep
Cave Shepherd & Co. Ltd
11.2006 - 01.2007
Offices Clerical Officer
Gov’t
09.2004 - 08.2006
- Hobbies
- Reading, socializing, dancing and listening to music
Education
Early Childhood Education Certificate Pass -
Erdiston Teachers’ Training College
Supervisory of Management Certificate Pass COURSERA Human Resources Management (Specialty) Pass Fundamentals of Management Present - undefined
University Of the West Indies
Information Technology
Community Development Department
Advanced - Management Services
Samuel Jackman Prescod Polytechnic
2013
Child Care & Nursery Management Certificate Pass QuickBooks Certificate Pass - undefined
Samuel Jackman Prescod Institute of Technology, Chamber
2004
Commerce and Industry English for Business Level II Credit - undefined
Ellerslie Secondary School
2002
English Language CXC General 111 Office Procedures CXC General 11 Food & Nutrition CXC General 11 EPDM CXC General 11 Information Technology CXC General 11 - undefined
Eden Lodge Primary School
1997
Skills
- Customer Service
- Customer Service Management
- Providing Customer Service
- Effective Customer Service
Timeline
LIME, Customer Service Rep
KM2 Solutions
07.2012 - 02.2013
Diversified Data Entry Clerk
01.2011 - 03.2012
Customer Service Clerk
LIME
08.2008 - 08.2009
Crucible Data Entry Clerk
08.2007 - 07.2008
Debt Collector
NCO
02.2007 - 06.2007
Customer Service Rep
Cave Shepherd & Co. Ltd
11.2006 - 01.2007
Offices Clerical Officer
Gov’t
09.2004 - 08.2006
Early Childhood Education Certificate Pass -
Erdiston Teachers’ Training College
Supervisory of Management Certificate Pass COURSERA Human Resources Management (Specialty) Pass Fundamentals of Management Present - undefined
University Of the West Indies
Information Technology
Community Development Department
Advanced - Management Services
Samuel Jackman Prescod Polytechnic
Child Care & Nursery Management Certificate Pass QuickBooks Certificate Pass - undefined
Samuel Jackman Prescod Institute of Technology, Chamber
Commerce and Industry English for Business Level II Credit - undefined
Ellerslie Secondary School
English Language CXC General 111 Office Procedures CXC General 11 Food & Nutrition CXC General 11 EPDM CXC General 11 Information Technology CXC General 11 - undefined
Eden Lodge Primary School
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