Summary
Overview
Work History
Education
Skills
Timeline
Generic

Neffitia Foreman

Ruby Park, ST Philips,Barbados

Summary

Dedicated and motivated Brand Advocate with 8 years of experience specializing in customer support with an unwavering commitment to customer satisfaction, building productive relationships, resolving complex issues and earning customers loyalty.

Overview

5
5
years of professional experience

Work History

Customer service representative

Sagility
kingston, Jamaica
08.2021 - 06.2025
  • Responding to telephone inquiries, providing quality service and ensuring customer needs are met in a timely and efficient manner, while maintaining courtesy and efficiency.
  • Strive for quick complaint resolution.
  • Plauded by supervisors for ability to resolve issues on a first call basic.

Cashier

Essential Discount Mart
ST. Thomas, Jamaica
04.2020 - 01.2021
  • Assisted customers with sales transactions accurately and efficiently, including cash, check & card payments.
  • Created a world-class experience for customers.
  • Completed daily cash and credit sales reports for supervisors.

Education

Customer Service (LVL II) -

HEART TRUST NTA
ST. Thomas, Jamaica
01.2019

ST. Thomas Technical High - English Language, Social Studies, Integrated Science, Principles of Business, Principles of Accounts ( Pending)

ST. Thomas Technical High
ST. Thomas, Jamaica
01.2012

Skills

  • De-escalation and conflict resolution
  • Call center operations
  • Communication and client relations
  • Customer service
  • Sales

Timeline

Customer service representative

Sagility
08.2021 - 06.2025

Cashier

Essential Discount Mart
04.2020 - 01.2021

Customer Service (LVL II) -

HEART TRUST NTA

ST. Thomas Technical High - English Language, Social Studies, Integrated Science, Principles of Business, Principles of Accounts ( Pending)

ST. Thomas Technical High

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Neffitia Foreman