Natia Leandre
Summary
Results-driven professional with a solid background in office administration, customer service, and sales. Motivated to contribute to a dynamic organization. Experience in managing customer inquiries, resolving complaints, and providing exceptional service has led to building strong relationships with clients and team members. Proficient in office administration tasks such as data entry, filing, and scheduling. Strong problem-solving abilities to streamline processes and enhance operational efficiency. Committed to delivering quality results and eager to continuously grow within a progressive, fast-paced environment. Dedicated to contributing skills and dedication to an organization that values growth and excellence.
Overview
6
6
years of professional experience
Work History
Office Administrator
Vijems Enterprises Inc.
06.2023 - 10.2024
- Managed filing of legal documents and receipts, ensuring accuracy and confidentiality
- Performed data entry and maintained up-to-date records
- Directed calls and diffused customer complaints
- Oversaw daily opening and closing procedures and delegated tasks to staff
Customer Service Representative
KM2 Solutions
03.2022 - 05.2023
- Addressed customer inquiries and provided timely resolutions
- Handled call transfers and managed email communication
- Performed data entry and resolved customer complaints efficiently
Sales Professional
Zapatos Plus
12.2020 - 03.2022
- Assisted customers with product selection and sales transactions
- Conducted stock-taking and maintained store cleanliness
- Managed opening and closing duties
Office Administrative Assistant (Intern)
KFC Barbados Limited
05.2018 - 10.2019
- Supported various departments with administrative tasks
- Filed legal documents and performed data entry
- Prepared spreadsheets and answered calls professionally
Education
Associates Degree - Office Administration and Management
Barbados Community College
01.2019
General CSEC -
U.W.I School of Continuing Studies
01.2017
General CSEC -
Barbados Seventh-Day Adventist Secondary
01.2016
Skills
- Communication & Interpersonal Skills
- Customer Service
- Administrative Proficiency
- Problem-Solving
Hobbies and Interests
- Singing
- Traveling
References
- Rasheeda Rouse,
Manager,
KM2 Barbados,
+1 246-429-2993
- Ms. Lisa Davis,
Chief Marketing Officer
KFC Barbados Limited,
+1 246-836-5302
Timeline
Office Administrator
Vijems Enterprises Inc.
06.2023 - 10.2024
Customer Service Representative
KM2 Solutions
03.2022 - 05.2023
Sales Professional
Zapatos Plus
12.2020 - 03.2022
Office Administrative Assistant (Intern)
KFC Barbados Limited
05.2018 - 10.2019
General CSEC -
U.W.I School of Continuing Studies
General CSEC -
Barbados Seventh-Day Adventist Secondary
Associates Degree - Office Administration and Management
Barbados Community College
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