Summary
Overview
Work History
Education
Skills
References
Timeline
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NATHAN ALLARD

Bridgetown,Barbados

Summary

Dynamic sales professional with a proven track record in the sales industry, excelling in B2B and B2C sales. Adept at building strong client relationships and consistently exceeding sales targets. Skilled in conflict resolution and customer relationship management, I thrive in fast-paced environments and am eager to drive results through effective communication and strategic problem-solving.

Overview

10
10
years of professional experience

Work History

Sales Representative

Roberts Manufacturing Ltd
Bridgetown
06.2023 - 07.2025
  • Developed strong client relationships through consistent communication and follow-ups.
  • Collaborated with marketing team to execute promotional campaigns and increase visibility.
  • Managed customer accounts by processing orders, setting up, and spearheading meetings with distributors to ensure mutual goals and objectives were being met.
  • Conducted market research to identify trends and provide feedback on customer preferences, competitor pricing, and market feedback.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Coordinated with both internal and external departments to ensure timely delivery of orders and achieve excellent customer satisfaction.
  • Identified areas of improvement in existing processes and implemented solutions accordingly.
  • Consistently exceeded monthly budgets set in place by the management team.
  • Conducted both local and regional trade visits with key account and down-trade customers to ensure company products were effectively distributed and marketed.

Retail Store Lead

Premium Seafood Ltd
Lancaster, Saint James
11.2021 - 05.2023
  • Acting as a liaison between the company and existing suppliers.
  • Order fulfillment and dealing with customer complaints in a professional and efficient manner to have the matter resolved.
  • Dealing with customer inquiries, complaints, and needs.
  • Provided administrative support, such as answering phone calls, entering customer data, and documenting data to be physically printed.
  • Honing existing knowledge of workplace products to help cater to customer questions about products.

Sales and Marketing

Ornamental Gates & Motors
St Michael
05.2021 - 08.2021
  • Interacted with customers over the phone and prospected potential clients with the aim of creating positive business relationships and meeting/exceeding sales targets.
  • Carried out site visits at properties across the island to provide quotations for a wide range of products and services the company offers.
  • Generated invoices and quotations using Microsoft Word, Contractor Foreman, and other computer software.
  • Followed up with clients to ensure that they were happy with the services and products purchased from the company and relayed any feedback from customers to company management.
  • Was able to form meaningful and positive relationships with both employees and customers of the company and was able to work well within a team setting and autonomously.

Part Time Delivery Driver

Premium Seafood Ltd
Lancaster, Saint James
06.2019 - 08.2019
  • Interacted with customers across the economic spectrum from luxury villas to modest accommodation.
  • Accepted payments for delivered items.
  • Loaded and secured items in trucks.
  • Practiced safe and secure loading methods to avoid damaging goods.
  • Completed pre- and post-trip safety inspections, recording and reporting any defects or issues.

Summer Warehouse Associate

Premium Seafood Ltd
Lancaster, Saint James
06.2018 - 08.2018
  • Ensured the on-time shipment of products to create exceptional customer experiences.
  • Cleaned and boned fish as well as prepared and packaged portion-controlled fillets.
  • Promoted customer satisfaction by being respectful and understanding in how business was being conducted.
  • Hand-lifted stock and other inventory (20-70 lbs.)
  • Developed enhanced problem-solving skills both with customers and other members of staff.

Part Time Customer Service Representative

Massy Stores Super Centre Warrens
Bridgetown, Saint Michael
06.2015 - 08.2015
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Participated in physical inventory counts occasionally.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Was polite and helpful in catering to customers’ needs and inquiries.
  • Able to work well individually and in a team setting.

Education

Certificate - Negotiation Mastery

Harvard Business School Online
08-2025

Bachelor of Arts - Majors in Business Management and Sociology

Bishops University
Canada
01-2021

Barbados Community College
Bridgetown, Saint Michael
01.2016

The St. Michael School
Bridgetown, Barbados
01.2014

Skills

  • Goal oriented
  • Time management
  • Adaptable to change
  • Eager to learn
  • Conflict resolution
  • B2B and B2C sales
  • Customer relationship management
  • Interpersonal communication skills

References

  • Kenny, Hewitt, Managing Director, (246) 2340931, (246) 4372498, Premium Seafood Ltd, Lancaster, St James, Barbados, W.I.
  • Sir Kenneth, Hewitt, Former Acting Governor General of Barbados, (246) 4290277, Barbados, W.I.
  • Karis-Ann Rhoden-Gordon, Senior Commerical Manager, (246) 234-2612, Roberts Manufacturing & Co Ltd, Barbados, W.I.

Timeline

Sales Representative

Roberts Manufacturing Ltd
06.2023 - 07.2025

Retail Store Lead

Premium Seafood Ltd
11.2021 - 05.2023

Sales and Marketing

Ornamental Gates & Motors
05.2021 - 08.2021

Part Time Delivery Driver

Premium Seafood Ltd
06.2019 - 08.2019

Summer Warehouse Associate

Premium Seafood Ltd
06.2018 - 08.2018

Part Time Customer Service Representative

Massy Stores Super Centre Warrens
06.2015 - 08.2015

Certificate - Negotiation Mastery

Harvard Business School Online

Bachelor of Arts - Majors in Business Management and Sociology

Bishops University

Barbados Community College

The St. Michael School
NATHAN ALLARD